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Extra Space Storage
- Self Storage
- Henderson, NV
About this business
Location details
1051 Stephanie Pl, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
If I could give a negative star rating, I would! Make sure you don't pay for the insurance that Extra Space Storage bills you automatically for, even when you have your own renter's insurance. RATS ATE MY RATAN FURNITURE! Management was not concerned and told me to turn it in on my own insurance, because Extra Space Storage insurance will not pay for basically anything except damage caused from a natural disaster. I have contacted your Stephanie St. LOCATION BOTH IN PERSON, EMAIL, AND BY PHONE. My father's AMEX was charged ... read more
Business response:
Kimberly, we are so sorry to hear this. Please email social@extraspace.com so we can address your billing situation.
If Yelp could let me rate this storage facility zero stars, I would go lower. Staff named ROSA is not friendly and helpful at all. After we got a notice about a price increase, we contacted the local store because we saw the same unit size on their website is 20$lower (with a free first month!), and we wondered if we can keep the same price as before. Ms ROSA told us they could not control the price and that promotion price for an existing customer, and that we can rent smaller size unit for lower rate (People may not know ... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,607 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.