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Extra Space Storage
- Self Storage
- Henderson, NV
About this business
Location details
1051 Stephanie Pl, Henderson, NV, 89014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Over joyed and fulfilled with my experience with Extra Space. Between the staff, cleanliness, and overall environment you can see how much hard work goes into their location.
Business response:
Hi Regina, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! Feel free to stop by the office if you need anything!
I needed to store a small 4 x 8 trailer for a couple months. Most places wanted 90+ dollars to store it found this place extra space storage very reasonable priced, if you book online, you do get a discount for up to six months which I liked a lot, even after that six months very reasonable pricing for Storage, I will rent from them again if I ever need to, and I will recommend them to anybody that needs storage.
Business response:
Thank you for your review, Daniel. It's great to know you found our rental process easy and our prices reasonable. If you have any storage needs in the near future, we would love to have you back! Feel free to swing by your local office for any further assistance!
This place is top notch with custom service and cleanliness!!! The staff is friendly and very helpful, I'd recommend this place to everyone.
Professional, straight forward and helpful. Would recommend.
First impression is the cleanliness! The staffs here are friendly and professional. Price is reasonable and location is safe.
Business response:
Thank you for your review, Cindy! Providing renters with clean, secure, and reasonably priced facilities is our top priority. We're glad we were able to meet your storage needs and that our team was friendly and professional. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
The staff is always helpful and friendly. Gelenda (I hope I got her name right. She's the one with a shorter hair style), always goes above and beyond to assist, and answer any questions or concerns that I may have!
Business response:
Thanks for the awesome review, Ramon! We work hard to meet the expectations of our customers, and we're happy to hear Glenda was so helpful. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Jerry was amazing, the experience was super easy and the place is super clean! Would recommend 10/10!!
Business response:
Thank you for the excellent rating, Shaun! We're happy Jerry was able to provide a smooth rental experience. Let us know if we can do anything else to help at 888-storage.
This location has an employee named Geraldine who was so helpful and resourceful when it came to picking a unit that was suitable to my needs. She was so kind and thorough at explaining payment options, price comparisons between units, and on how the gate app works. We had a pleasant start to renting a unit here at this location because of her. Hopefully with time we have a pleasant experience all the way through. I gave it a 4 star only because the doors to go into the air conditioned building where the unit spaces are, d... read more
Safe storage facility but they raise the rent every 3 months or so. They started me out at $140 then 3 months later went to $162. I think it's based on how many times you come and go. The more you use it the more times they raise the rent since they know you use it often. The renters that have been there for a few years must be paying $1,000 a month by now. I will be changing facilities if they raise fees again.
Business response:
Hi Mike, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. As always, give us a call at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,659 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.