Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

5225 Sepulveda Blvd, Sherman Oaks, CA, 91411, United States

Get directions
WeekdayScheduleStatus
Mon07:00 a.m. to 7:00 p.m.
Tue07:00 a.m. to 7:00 p.m.
Wed07:00 a.m. to 7:00 p.m.
Thu07:00 a.m. to 7:00 p.m.
Fri07:00 a.m. to 7:00 p.m.
Sat07:00 a.m. to 7:00 p.m.
Sun07:00 a.m. to 7:00 p.m.
4.8990 reviews
Select a rating
Daniel W.'s profile image
Daniel W. 
rating
10 years ago

By far the worst most unprofessional company I have ever done business with. Site management(especially June) at this location is extremely unprofessional, the call center reps are friendly but not much help any issues you may have need to be forwarded to the district manager Frank M who is supposed to call back within 24hrs. It's been 2 weeks, I have called everyday and still no call back from frank. I was looking for a place to store my stuff for a year but I'm now moving my stuff somewhere else and they lost my business ... read more

Tom F.'s profile image
Tom F. 
rating
11 years ago

I rented a 10x20 for about 3 years. Its a good location (101 & 405), clean, secure and I've pretty much had polite professional dealings with June and Larry. As for Extra Space Storage rates, I can confirm that your rates will increase like clockwork every 10 months (have the email receipts) by 8-14%...until you decide its too much. 

Miel G.'s profile image
Miel G. 
rating
11 years ago

The facility is clean and spacious but the manager June is a battleaxe who seemed to disapprove of my friends tattoo's abd her 3 yr old daughter. She told us to shut up during the paperwork and if it wasnt for pure exhaustion after a day of moving I would have found another storage company. I also donated a bed to a gentleman renting a unit in the same property. I left it by his truck to transport and she tried to charge me an abandonment charge because it was outside for a few hours. Moved my items to another unit the fol... read more

Lisa H.'s profile image
Lisa H. 
rating
12 years ago

+ Clean + Easy access + Online automatic billpay - Rental rates will be raised within 5mo, then every 10mo thereafter, however much they feel like it. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 990 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 7:00 a.m.