This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Sherman Oaks, CA
About this business
Location details
5225 Sepulveda Blvd, Sherman Oaks, CA, 91411, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 7:00 p.m. | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 7:00 p.m. | |
| Sun | 07:00 a.m. to 7:00 p.m. |
Wonderful staff (shout out to Andrea!) very clean facilities, super easy in and out with much better prices than other storage places in the area. Would recommend!
Business response:
Thank you so much for your kind words, Lily. Thank you for taking the time to give Andrea a shout out. We are glad to hear she could provide and clean facility! Give us a call if you have any questions!
Loved this location! Kind and helpful customer service !! First time using a storage and the process was really smooth !
Business response:
Thank you for taking the time to leave your feedback, Sheyla! We're committed to providing excellent service and we're glad you had a positive experience renting with our team! Give us a call at (818) 385-1755 if you need any future assistance.
The place is about ok. Prices are expensive. Make sure to choose a unit close to the sun light or you would not find anything inside your unit because you are unable to see. They made small units along the hallway that limit your accessibility so make sure to have enough money to pay for the outside units. Limited employees if you ever call there is no body to answer your calls so they always return your calls when you are not available to take them.
Business response:
Zizi, thank you for taking the time to leave us a review. We strive to provide 5-star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make any necessary adjustments.
I'm writing this review based on the customer service alone. Ash was super friendly over the phone and took the time to search all of their locations for a better price. He explained the surging prices and even offered me some great promos. Unfortunately this place was way out of my budget but the fact that this guy was so nice to me, means that I will use them. One day. When I can spend $420 on a storage unit LoL
Business response:
Thank you for leaving us a rating, Crystal! We're so happy to hear that Ash provided you with excellent customer service. We are here to help with any future storage needs, so please feel free to contact us at (818) 385-1755 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
It is a really clean and nice property. Natalie was very kind and was a lot of help on informing me about prices and storages.
Business response:
Hi Suseth, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad Natalie was able to inform you about prices and storages. Let us know if we can do anything to assist you!
I felt absolutely happy leaving my household items at this lovely facility! The company showed great patience when showing me a variety of differently sized units. Indeed, nothing was too much trouble! A great experience with this company and I would have no hesitation in recommending them to anyone!
Business response:
Jean, thank you for your kind words! It warms our heart to hear that your experience with Extra Space Storage has been positive! We truly appreciate your recommendation, and we look forward to working with you again in the future!
20 hours ago Outstanding service!!! Greg the manager explains everything clearly and professionally. I highly recommend this location. Clean storage with really great staff!
This is a great place to store items of all sizes. Big facility. Very clean. Well built structure that keeps items cool, dry & dark. Easy entry/exit. Very professional, friendly staff. Love the rolling carts & super smooth floors. You can haul 100's of lbs of stuff with ease. When they say extra space, they mean it. Some other places give dimensions, but then are capped in height(netting/fencing) or have been built in a way that prevents boxes from being stacked efficiently. Thank you Extraspace!
Business response:
Hi Jason, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We pride ourselves on having a helpful and friendly staff. Thanks for letting us help with your storage needs.
Great experience with Gregg at Extra Space Storage on Sepulveda in Sherman Oaks. He was extremely helpful in taking care of my storage needs. A true professional. What a pleasure dealing with Extra Space Storage. I would highly recommend their facility!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,021 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 7:00 p.m.