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Extra Space Storage

4.7

About this business

Location details

25485 Jefferson Ave, Murrieta, CA, 92562, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.7649 reviews
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Nancy M.'s profile image
Nancy M. 
rating
2 years ago

Maria is amazing always helps out with any questions I have. The facility is always clean. 

Business response:

Hi Nancy, thank you for your review! We're so happy to hear that your experience with Maria and the cleanliness of the facility has been positive! Call us at 888-storage whenever you need us. 

Marissa D.'s profile image
Marissa D. 
rating
3 years ago

Everything was excellent! Maria gave us an exceptional and outstanding service and was very helpful. 

Business response:

Thank you for leaving us a review, Marissa. It's great to know Maria was helpful and able to provide you with outstanding customer service. As always, give us a call at 888-storage if you need anything. 

Rosio J.'s profile image
Rosio J. 
rating
3 years ago

Amazing customer service and very low prices on all units. I was having a tough time finding a storage unit without paying too much I found this place and I'm very happy with the price and also the staff goes the extra mile to make sure you're taken care of!!! 

David G.'s profile image
David G. 
rating
3 years ago

Staff is very helpful, quick and attentive, rates are great. Storage units are clean and easy to access 

Business response:

Hi David, thank you for your review. We're glad our team is very helpful, quick, and attentive. We're so happy to hear that your experience with the access and cleanliness of the facility has been positive! Stop by our office if you need anything in the future! 

Dolores G.'s profile image
Dolores G. 
rating
3 years ago

Stored here for years. I'm okay with the rate increases, they've improved the facility since the start of my rental. 

Ora N.'s profile image
Ora N. 
rating
4 years ago

Maria was great!!! She handled me like VIP. Knowledgeable, she knew what I was looking for before I knew, that made my decision easy. I have my 2nd space in 5 minutes! 

Chesia C.'s profile image
Chesia C. 
rating
5 years ago

I am a new customer to Extra Space Storage and so far I am very pleased with the experience. I needed a Temperature Control unit and the staff at Extra Space Storage helped me find the right size for my items. Everything was done over the phone and when I arrived with my items things could not have run smoother. The grounds are very clean and the units in excellent condition. I am very pleased. 

Business response:

Chesia, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Our team will continue to work hard to meet your storage needs so let us know if you need anything else! 

Mike T.'s profile image
Mike T. 
rating
5 years ago

I used this place to store my belongings after a move. Ended up staying close to five years. The staff was professional, the place was clean, my goods always felt secure. My only complaint was that they'd raise the rent fairly regularly at a rate far beyond the cost of living/inflation. In response to some who said they wouldn't prorate the rent when they left, in my experience when I moved, they contacted me the next day after I left a message and credited my account. I appreciate that the manager took care of that pro... read more

Business response:

Hi Sentient, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and professional staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! 

Mellanie S.'s profile image
Mellanie S. 
rating
6 years ago

I am very thankful for Extra Space Storage (Maria) helped me out when I was so frantic to find a larger unit for an affordable price and that she did! Maria was very thorough about everything with my paper work and my tour and she answered all questions I had and made sure I was confident with my decision to rent with them and I'm happy with the cleanliness of my unit and the facility where it is located. I'm there often to check on my things and change things out and everything looks great, I constantly see the employees ... read more

Business response:

Hi Mellanie, thank you for your review. We're glad Maria was able to help find you a larger unit for an affordable price and answered all your questions. Thanks for letting us help with your storage needs. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 649 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.