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Extra Space Storage
- Self Storage
- Murrieta, CA
About this business
Location details
25485 Jefferson Ave, Murrieta, CA, 92562, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Maria at Extra Space Storage was not a bit helpful when called to find out information about renting from the storage facility on Jefferson in Murrieta. We inquired as to what the percentage was that the unit price could be increased to over a period of time, (Periodic increases are a standard practice in the industry.) We did not want to rent a storage unit that we could afford and then have the price raised so much that we could not afford it; so the percentage of increase was a deciding factor as to whether we would rent ... read more
Bait and switch as soon as you walk in the door! So upset about there add on tactics. Before you know it your paying $500.00 for what's supposed to be a free first month!!!
I rented a space 10x10 unit at Extra space for just two months. Don't expect to get your deposit or your next months rent repaid anytime soon. I closed my space on July 30th one day early. I swept out the space (not hard I was only in there 2 months), and was told my automatic payment would not come out of my checking account...WRONG!!! Still to this day we havent received our due monies. EXTRA SPACE told us it would be returned to account in 7 days, 9 days past and nothing. I called again. "You will have to contact our ge... read more
If I could give zero stars I would. My wife and I stored our stuff at this place and had a bunch of rat sh*t all over everything... Our brand new couches, my wife wedding dress, my kids clothes and also found dead mice in a trash can we had in there and Maria, the manager acted like that was nothing to her and basically said sorry get new couches... I'm furious with this place and on top of that she also told me "you're the first person to complain about the rodents", when some friends of ours had the SAME problem when they ... read more
What a terrible place customer assistance from the two woman at the desk is unbelievable they joked when I wanted to get a bigger storage unit they wanted to charge me for every little thing when all I was trying to do is give them my business stay away from this facility it is a rip off and it's employees need to learn about customer satisfaction or respect
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 649 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.