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3810 S Four Mile Run Dr, Arlington, VA, 22206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've been renting units here for years now (I've got 5 currently) and ever since Tony started the place has been awesome! Tony and his staff are really cool and responsive and keep the place in great shape! Any time I've needed something taken care of such as a light fixed etc Tony has been on top of it. Highly recommend this Extra Space especially compared to the other options in the area.
Business response:
Thank you for taking the time to leave your feedback, Doug! We're so happy to hear our manager was able to make your rental process hassle free! Give us a call at (703) 933-0073 if you need any future assistance.
We've been using this location for years and they've always been good to us. I wanted to name drop Tony, Jessie, and Tatiana for always taking care of us. Definitely recommend.
Business response:
Thanks for being a loyal customer, Christopher! We pride ourselves on having a friendly, accommodating staff and are so happy Tony, Jessie, and Tatiana were able to assist you! We're here to help at 888-storage whenever you need us.
The customer service at this location is unlike any I've seen they are extremely helpful guiding me through this the whole way I highly recommend this place
After safeguarding my things at Extra Space Storage for so many years, I keep getting reminders about what a good decision I made when I chose to store my things here. I had a worry (which turned-out to be unnecessary) and called the facility and Tony IMMEDIATELY answered my call and helped me. He is both friendly and professional, and it's totally apparent that he CARES. So, not only are the facilities kept TOTALLY CLEAN and climate controlled, but the company is smart enough to get talented employees who care about custom... read more
We have not even moved our items in yet and I know I made the right decision with this location. Tony the manager was so easy going and he had great customer service! We look forward to our rental with him.
Business response:
Hi Jena, thank you for your review. We're glad Tony was so easy going and he had great customer service! If you ever need anything, feel free to stop by.
I rented a small storage locker a few months ago that I found to be a bit to small. So, today I went to the Four Mile Run facility where mine is to see if I could switch. Wow, I was in and out of there in 10 minutes! Tony showed me the bigger 5 x 5 which is perfect. He switched it in his system, I paid what I need to pay, and I was done. He is friendly, professional, and helpful. The facility is clean and I'm happy with choosing this place!!
Business response:
Hi Diane, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Tony! It's great to know Tony was helpful with your rental transfer. Thank you for your kind words! We are glad the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything.
I stored some of my stuff that didnt fit into my temporary housing for a year while I waited out covid to relocate for my new job! Could not be happier with Extra Space. The storage was super clean and safe. It was super easy to get to and get stuff in and out. And it was a breeze for my movers to move stuff out. They had trolleys that made it extremely faster. If I am ever in NOVA and need storage again, I will go with these guys! All my experiences with managers (Tony and Josh) setting up my space and moving out was very n... read more
Business response:
Thank you for your feedback, Esra! Providing renters with clean and secure facilities is our top priority. We're glad our team was super helpful and friendly! Stop by our office if you need assistance or have any questions.
The team at this location was extremely helpful and accommodating over the course of my 3+ year rental. The location was extremely convenient and accessible. I had to rent additional units from time to time and getting the units rented (even after hours) always went smoothly. I only canceled the unit due to a move out of state.
Business response:
Hi Rob! Thank you for taking the time to leave your feedback and for being a loyal customer! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us. If you need anything in the future, feel free to stop by or call us at 888-storage!
During our move, it quickly became clear that we had not asked for a large enough unit. Our home sold quicker than we could find a new place. So, the move turned into two events, rather than just one. I called Tony and he made it happen. Within less than 10 mins I had a huge unit that has enough space for us to safely house all our furniture. We've been using this location on and/off for about 5 years. It has helped to free up space during moves, home renovations, and major events. Thankful that it exists as an option an... read more
Business response:
Hi Local. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tony! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
Extra Space Storage has a 4.9 star rating with 948 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.