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Extra Space Storage
- Self Storage
- Arlington, VA
About this business
Location details
3810 S Four Mile Run Dr, Arlington, VA, 22206, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I rented a small storage locker a few months ago that I found to be a bit to small. So, today I went to the Four Mile Run facility where mine is to see if I could switch. Wow, I was in and out of there in 10 minutes! Tony showed me the bigger 5 x 5 which is perfect. He switched it in his system, I paid what I need to pay, and I was done. He is friendly, professional, and helpful. The facility is clean and I'm happy with choosing this place!!
Business response:
Hi Diane, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, professional, and helpful staff, so we are thrilled to hear that you had such a positive experience renting with Tony! It's great to know Tony was helpful with your rental transfer. Thank you for your kind words! We are glad the cleanliness of our property met your expectations. As always, give us a call at 888-storage if you need anything.
I stored some of my stuff that didnt fit into my temporary housing for a year while I waited out covid to relocate for my new job! Could not be happier with Extra Space. The storage was super clean and safe. It was super easy to get to and get stuff in and out. And it was a breeze for my movers to move stuff out. They had trolleys that made it extremely faster. If I am ever in NOVA and need storage again, I will go with these guys! All my experiences with managers (Tony and Josh) setting up my space and moving out was very n... read more
Business response:
Thank you for your feedback, Esra! Providing renters with clean and secure facilities is our top priority. We're glad our team was super helpful and friendly! Stop by our office if you need assistance or have any questions.
The team at this location was extremely helpful and accommodating over the course of my 3+ year rental. The location was extremely convenient and accessible. I had to rent additional units from time to time and getting the units rented (even after hours) always went smoothly. I only canceled the unit due to a move out of state.
Business response:
Hi Rob! Thank you for taking the time to leave your feedback and for being a loyal customer! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us. If you need anything in the future, feel free to stop by or call us at 888-storage!
During our move, it quickly became clear that we had not asked for a large enough unit. Our home sold quicker than we could find a new place. So, the move turned into two events, rather than just one. I called Tony and he made it happen. Within less than 10 mins I had a huge unit that has enough space for us to safely house all our furniture. We've been using this location on and/off for about 5 years. It has helped to free up space during moves, home renovations, and major events. Thankful that it exists as an option an... read more
Business response:
Hi Local. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tony! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up.
Love these guys. Super friendly, good guys, good rates for the area. We've worked with Tony and really enjoyed his help.
Always a ton of help! I'm here now unloading and need a new lock. Tony is beyond helpful!
Business response:
Hi Victoria, thank you for your review. We're glad Tony was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Tony has been an incredible help with our cross country move. We have had so many issues with the movers we hired, and Tony has been there to help us and support us with our move. I will be recommending this storage facility to everyone in the area because of how helpful Tony has been.
Business response:
Madison, we are so happy to hear that Tony could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to stop by the office if you need anything!
Tony is the man here! If you need help he has your back. He got me all straightened out and explained everything very well. Top notch employee here and very nice clean business.
Been renting multiple units here for over 5 years. The current management team is great. I promise you will not find a more helpful staff and you will not find a cleaner climate controlled building. They have been more than fair with me and know me by name when I walk in. -It's month to month and there are increases... but this company allows you to lock in a rate if you agree to pay ahead... most do not. I pay 12 months at a time and they even throw in a 13th month on the house. Any increases are negotiable and recently th... read more
Business response:
Thank you for your continued patronage, Mr T.! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We are so glad you are satisfied with your rental rate! Your kind words mean a lot to us! We appreciate your business and are here to help should you need any future assis... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 972 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.