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Extra Space Storage

4.9

About this business

Location details

3810 S Four Mile Run Dr, Arlington, VA, 22206, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9951 reviews
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Rob M.'s profile image
Rob M. 
rating
4 years ago

The team at this location was extremely helpful and accommodating over the course of my 3+ year rental. The location was extremely convenient and accessible. I had to rent additional units from time to time and getting the units rented (even after hours) always went smoothly. I only canceled the unit due to a move out of state. 

Business response:

Hi Rob! Thank you for taking the time to leave your feedback and for being a loyal customer! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Sylvea H.'s profile image
Sylvea H. 
rating
4 years ago

During our move, it quickly became clear that we had not asked for a large enough unit. Our home sold quicker than we could find a new place. So, the move turned into two events, rather than just one. I called Tony and he made it happen. Within less than 10 mins I had a huge unit that has enough space for us to safely house all our furniture. We've been using this location on and/off for about 5 years. It has helped to free up space during moves, home renovations, and major events. Thankful that it exists as an option an... read more

Business response:

Hi Local. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Tony! It's important to us that you feel appreciated as our customer. We want you to know that we are here to help at 888-storage if anything comes up. 

Max C.'s profile image
Max C. 
rating
4 years ago

Love these guys. Super friendly, good guys, good rates for the area. We've worked with Tony and really enjoyed his help. 

Victoria D.'s profile image
Victoria D. 
rating
4 years ago

Always a ton of help! I'm here now unloading and need a new lock. Tony is beyond helpful! 

Business response:

Hi Victoria, thank you for your review. We're glad Tony was able to help! Give us a call at 888-STORAGE if there is anything, we can do to assist you. 

Madison G.'s profile image
Madison G. 
rating
4 years ago

Tony has been an incredible help with our cross country move. We have had so many issues with the movers we hired, and Tony has been there to help us and support us with our move. I will be recommending this storage facility to everyone in the area because of how helpful Tony has been. 

Business response:

Madison, we are so happy to hear that Tony could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to stop by the office if you need anything! 

Steve M.'s profile image
Steve M. 
rating
4 years ago

Tony is the man here! If you need help he has your back. He got me all straightened out and explained everything very well. Top notch employee here and very nice clean business. 

Mr T.'s profile image
Mr T. 
rating
6 years ago

Been renting multiple units here for over 5 years. The current management team is great. I promise you will not find a more helpful staff and you will not find a cleaner climate controlled building. They have been more than fair with me and know me by name when I walk in. -It's month to month and there are increases... but this company allows you to lock in a rate if you agree to pay ahead... most do not. I pay 12 months at a time and they even throw in a 13th month on the house. Any increases are negotiable and recently th... read more

Business response:

Thank you for your continued patronage, Mr T.! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We are so glad you are satisfied with your rental rate! Your kind words mean a lot to us! We appreciate your business and are here to help should you need any future assis... read more

Tom H.'s profile image
Tom H. 
rating
7 years ago

My wife searched the internet for reputable storage companies and Extra Space Storage came up with very high ratings for very good service at reasonable prices. We had to come back to the USA suddenly from an overseas assignment and we needed place to store some of our air freight items that will not fit into the small apartment which we are renting before going back overseas again. John, the customer service rep at the facility site in Shirlington was very polite, courteous, friendly and welcoming. He explained the rental ... read more

Karen G.'s profile image
Karen G. 
rating
7 years ago

I needed to rent a storage space in Pittsburgh and was told I could take care of the paperwork at a facility near me. While I only saw the front office, it was clean and well organized. I had to change dates several times and every staff member was professional and helpful. One employee even called the Pittsburgh facility to make sure their procedures conformed to the ones I was being given in Shirlington. Based on my experience I highly recommend them. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 951 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.