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Extra Space Storage

4.7

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Location details

41704 Overland Dr, Temecula, CA, 92590, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.71,030 reviews
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Ethan S.'s profile image
Ethan S. 
rating
11 years ago

wounderful customer service great prices and very clean and protected property. i am very happy with everything 

Sam M.'s profile image
Sam M. 
rating
11 years ago

The ladies here are so friendly, I almost felt like I was at home! I will always give them my business! Don't bother searching anywhere else, this is the place to go for great prices and understanding staff 

Terry O.'s profile image
Terry O. 
rating
14 years ago

This is a great storage facility at a great price At least 30% less than the other three storage facilities in the area. The storage area as well as the restrooms are always clean and well maintained. It has easy access with a coded gate for use from 6:00 am to 10:00 pm. 

Ashley Z.'s profile image
Ashley Z. 
rating
14 years ago

I love this place! The girls in the office are super professional and very helpful. I've had a storage unit here for almost 6 months and have never ran into a problem. The facility stays open till 10 which I feel is an added bonus because you're not scrambling to get your things in by 5 or 6 like every other storage facility in town. 

Sharon A.'s profile image
Sharon A. 
rating
10 months ago

Rented my unit for approximately 1 month before I arrived to find the lock they sell or give you, at some locations can be broken eventhough I was told it could not be. I found my unit broken into within 2 weeks of my last visit. The office manager tried to downplay the break in and theft. Wanting me to verify the break-in. She never came over to look at the unit. She said "...maybe someone is messing with you...." Luckily I took pics of the lock damage only to be told thieves don't usually break into only one unit. She al... read more

Business response:

We're sorry to hear about your unsatisfactory experience at our facility. We take the security of our customers' belongings very seriously, and we understand your concerns regarding the break-in. Please contact us directly at 888-STORAGE so we can discuss this further. 

Emily G.'s profile image
Emily G. 
rating
10 months ago

DO NOT USE THIS STORAGE COMPANY OR LOCATION!! Rats as well as leaking water completely ruined our entire unit. From family heirlooms that can't be replaced to all our clothes, baking supplies, books, pictures, everything. Everything had to be dumped. Reached out to the front office to state our move out date prior. The girl said it was fine that it was one day past our normal monthly charge and that she would not charge us due to situation. That was not the case. Karina G at the front desk stated that was not the case and co... read more

Business response:

We regret to learn about your negative experience at Extra Space Storage. We take the safety and security of our customers' belongings very seriously, and we are sorry to hear about the damage to your items. We understand your frustration and disappointment. Please contact us at 888-STORAGE to discuss this matter further. We want to gather more details about your situation and address your concerns. 

Donna B.'s profile image
Donna B. 
rating
2 years ago

RENTERS BEWARE!!! A couple of people posted on Facebook Temecula Talks that their storage units had gotten broken into at the Ranch Pueblo location, so I called to make sure I wasn't a victim also. Come to find out after talking to the location manager I was not a victim of theft from some vandal BUT the victim of a scam from the business itself, it's called price gouging. As I called the business for the theft question the automated prompter said my next payment due would be $188.20, which was a 65% increase from the ori... read more

Business response:

Thank you for sharing your feedback with our team, Donna. We're sorry you had a negative experience. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. Your business is important to us, and we'd like to speak with you about your rental rate. Please call us at 888-storage. 

Dustin O.'s profile image
Dustin O. 
rating
2 years ago

I rented a space from this storage place and within one week, somebody had literally picked my lock and stolen all portable values out of it, and re-locked the lock even! When I told the office, they told me that they are not keepers of my belongings, and that they are not responsible for it. I asked them to look through the external cameras, and they told me that it was too much footage to look through and it probably wouldn't be possible unless somebody had time. They also told me, the manager, to be exact, that they had h... read more

Business response:

Hi Dustin, we consider security our top priority and are very sorry to hear about your experience. The value of our units changes from month to month based on market values. Periodically we adjust rates to reflect the current value. We would love to speak with you directly. Please call us to discuss your rental rate at 888-storage. 

Tina T.'s profile image
Tina T. 
rating
3 years ago

Be careful when signing your agreement, the price is good to start but within 3 months my elderly mom got a 75 price increase. It is in her contract is what I was told, which they aren't likely correct but she didn't read it because when we called we asked if it would be increased in the next 6 months they said no. It is like a bait and switch in my opinion. Yes we should have read the contract, yes it is legal, yet they can do what they want it is their business but this is just a warning to not be lured in by the initia... read more

Business response:

Hi Tina, thank you for the review. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Please give us a call at 888-storage to discuss what options we may have for you! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,030 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.