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707 W Harrison St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Kya is an extraordinary employee and has gone above and beyond what one would call "normal" service. This is a great Storage facility because of her. She works at the 1510 S. Lake Street location in Mundelein, IL which is very clean and well managed. This is an unsolicited review!!! Joe B.
Hello, we had a great experience at your 6603 W. Diversey location. Prepaid for four months online but first we spoke to the Assistant Manager by phone. Jimece Fort was very friendly and helpful. When we arrived she gave us a tour and escorted us to our 10x20 unit.
Business response:
We are overjoyed to hear about your great experience at our location. Thank you for sharing your feedback! We're particularly pleased that Jimece Fort, our Assistant Manager, was able to provide you with friendly and helpful service over the phone and in person. It's wonderful to know that she took the time to give you a tour and personally escort you to your 10x20 unit. We appreciate you choosing our facility for your storage needs and hope you continue to have a positive experience with us.
Sergio was extremely helpful and professional. I would 110% recommend this facility to a friend or family member.
Business response:
Your positive feedback is greatly appreciated! We are thrilled to hear about your experience with Sergio. Thank you for recommending our facility.
I cannot say enough about the Essington Street Storage Units. The units are spacious and immaculate. I was very impressed with the staff. Devan and her staff offer friendly, yet professional service. I will definitely be using them again during my move.
Business response:
Thank you for the review, Lore! We pride ourselves on having a friendly, accommodating staff and are so happy Devan was able to assist you! If you ever need any help with your rental, come by the office or call us at 888-storage.
This building located in the west loop provides exceptional service. It has been recently remodeled. Great lighting and clean facility. Great insurance options. Store here
Business response:
Hi Khaliah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (312) 939-1400 or stop by the office if you need anything!
Khaliah was very helpful and nice helped us get into the right unit easily and quickly
Business response:
Hi Logan, thank you for your review. We're glad Khaliah was very helpful and nice. Don’t hesitate to stop by the office if you need anything.
What's to say? Space you pay for that allows you to store stuff! We store our Christmas stuff. If you pay for the full 12 months, you get a 13th month free. Bottom line: we need to get rid of lots of stuff!
I have an awesome unit in Hardwood Heights. Michael and Marty were the best in finding what was needed for my items. They were extremly professional and gave me the highest customer service experience that I have ever had. They had a variety of units and found the perfect fit for my items. The price was a good deal and they took their time exploring and explaining all options available in my price range. I work for a large corporation and will promote Extra Space Storage as the best place for storage needs. Becase of Mich... read more
Business response:
Hi Shawn, thank you for taking the time to share your feedback! We aim to provide the highest level of customer service and are thrilled to hear your experience with Michael and Marty reflects that! We're glad we could provide an affordable solution to your storage needs. Your kind words and recommendations mean the world to us! Thank you for choosing Extra Space Storage! Don't hesitate to reach out if there is anything we can do for you in the future.
Good pricing, clean units. Angie was extremely helpful and makes renting the unit a simple process. This is my second time renting here, and their smallest units have more than enough space for me to store my dorm furniture over the summer.
Business response:
Thank you for being a loyal customer, Gabriela! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Angie! Please let us know if we can further assist with your storage needs!
Extra Space Storage has a 4.8 star rating with 884 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.