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Extra Space Storage
- Self Storage
- Chicago, IL
About this business
Location details
707 W Harrison St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
What's to say? Space you pay for that allows you to store stuff! We store our Christmas stuff. If you pay for the full 12 months, you get a 13th month free. Bottom line: we need to get rid of lots of stuff!
I have an awesome unit in Hardwood Heights. Michael and Marty were the best in finding what was needed for my items. They were extremly professional and gave me the highest customer service experience that I have ever had. They had a variety of units and found the perfect fit for my items. The price was a good deal and they took their time exploring and explaining all options available in my price range. I work for a large corporation and will promote Extra Space Storage as the best place for storage needs. Becase of Mich... read more
Business response:
Hi Shawn, thank you for taking the time to share your feedback! We aim to provide the highest level of customer service and are thrilled to hear your experience with Michael and Marty reflects that! We're glad we could provide an affordable solution to your storage needs. Your kind words and recommendations mean the world to us! Thank you for choosing Extra Space Storage! Don't hesitate to reach out if there is anything we can do for you in the future.
Good pricing, clean units. Angie was extremely helpful and makes renting the unit a simple process. This is my second time renting here, and their smallest units have more than enough space for me to store my dorm furniture over the summer.
Business response:
Thank you for being a loyal customer, Gabriela! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Angie! Please let us know if we can further assist with your storage needs!
Good pricing, clean units. Angie was extremely helpful and makes renting the unit a simple process. This is my second time renting here, and their smallest units have more than enough space for me to store my dorm furniture over the summer.
Business response:
Thank you for being a loyal customer, Gabriela! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Angie! Please let us know if we can further assist with your storage needs!
Areatha provided excellent customer service and was very knowledgeable and fast!! Thanks Areatha, you were awesome!!
We moved into a 5 x 14 unit in August 2015 at ESS at 707 W Harrison. Upon arrival, I was told the unit we reserved had been given away to another tenant and was attempted to be "up-sold" to another larger unit for $20+ more a month. After putting my foot down, I was able to be accommodated to the same size storage locker I reserved, but wanted another $10/month. Finally I was able to negotiate the reserved rate for the same sized unit. Other than that, the experience was fine and we are happy with the storage unit facility. ... read more
Rachel, is great! She is extremely helpful. She understood I needs and took care of them right away. Highly recommended.
Met our needs well. The manager, Rachel, is very helpful and friendly. Location is fine, they had a great promotion for first month free that was all we needed for our temporary storage space while our floors got redone. Highly recommended. Only complaint is that the elevator is quite slow, so if you are on a high floor you might want to budget a bit of extra time for moving in and out.
An overall great experience in obtaining a cost efficient storage facility. Grew location with easy access in and out. Very pleasant staff who show real customer satisfaction! Glad I found this place.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,008 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.