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Extra Space Storage

4.8

About this business

Location details

707 W Harrison St, Chicago, IL, 60607, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8965 reviews
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Cy E.'s profile image
Cy E. 
rating
7 years ago

Good pricing, clean units. Angie was extremely helpful and makes renting the unit a simple process. This is my second time renting here, and their smallest units have more than enough space for me to store my dorm furniture over the summer. 

Business response:

Thank you for being a loyal customer, Gabriela! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Angie! Please let us know if we can further assist with your storage needs! 

G. E.'s profile image
G. E. 
rating
7 years ago

Good pricing, clean units. Angie was extremely helpful and makes renting the unit a simple process. This is my second time renting here, and their smallest units have more than enough space for me to store my dorm furniture over the summer. 

Business response:

Thank you for being a loyal customer, Gabriela! We pride ourselves on having the cleanest facilities and the most helpful staff, so we are thrilled to hear that you had such a positive experience renting with Angie! Please let us know if we can further assist with your storage needs! 

Steve S.'s profile image
Steve S. 
rating
9 years ago

Areatha provided excellent customer service and was very knowledgeable and fast!! Thanks Areatha, you were awesome!! 

Lindsey M.'s profile image
Lindsey M. 
rating
10 years ago

We moved into a 5 x 14 unit in August 2015 at ESS at 707 W Harrison. Upon arrival, I was told the unit we reserved had been given away to another tenant and was attempted to be "up-sold" to another larger unit for $20+ more a month. After putting my foot down, I was able to be accommodated to the same size storage locker I reserved, but wanted another $10/month. Finally I was able to negotiate the reserved rate for the same sized unit. Other than that, the experience was fine and we are happy with the storage unit facility. ... read more

Marie F.'s profile image
Marie F. 
rating
11 years ago

Rachel, is great! She is extremely helpful. She understood I needs and took care of them right away. Highly recommended. 

Tim R.'s profile image
Tim R. 
rating
11 years ago

Met our needs well. The manager, Rachel, is very helpful and friendly. Location is fine, they had a great promotion for first month free that was all we needed for our temporary storage space while our floors got redone. Highly recommended. Only complaint is that the elevator is quite slow, so if you are on a high floor you might want to budget a bit of extra time for moving in and out. 

Kenneth G.'s profile image
Kenneth G. 
rating
11 years ago

An overall great experience in obtaining a cost efficient storage facility. Grew location with easy access in and out. Very pleasant staff who show real customer satisfaction! Glad I found this place. 

Thierry D.'s profile image
Thierry D. 
rating
11 years ago

I have had a space here for years. It is clean and pest free. Recent and ongoing upgrades have kept it safe. 

Valerie N.'s profile image
Valerie N. 
rating
11 years ago

Rachel and Emilio were both very helpful with the setup and storage of our stuff in their facility. Very conscientious and ready to help. The facility seems secure and well-maintained -- we're happy. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 965 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.