Extra Space Storage

John G. 

on Yelp

11 years ago

Barb is a rock star and keeps this place very tidy, safe, and efficient!! I go there almost everyday and am constantly impressed with the top notch quality that they provide. Extremely convenient location, solid prices, and very good customer service. 

J N. 

on Yelp

11 years ago

The ladies at Extra Space are terrific! They helped me when I lost my key, they even helped me find a new facility when they couldn't accommodate my needs with a large enough storage unit. Great place and great people! Can't say enough!!!!! 

Georgia K. 

on Yelp

12 years ago

This is a great storage facility that was extremely user-friendly for the two months that I needed to store my life between moves. The facility is very clean and easily accessible. Angie, from Extra Space, is incredibly helpful and professional and made the process seamless. I recommend this Extra Space Storage to any future storers out there in Chicago, and will certainly go back in the future if the need arises! 

Rebecca S. 

on Yelp

14 years ago

I've never had any problems storing my items at this Extra Space Storage location. They're the least expensive storage facility in the area. The facility is always very clean. My unit is in the basement, but the distance to it has never been an issue. There are always carts right there for you to use to get your stuff to the elevator. I like that it takes 2 keypads plus 2 padlocks (for my unit at least) to access my stuff. I feel like it's secure. The only reason I can't give 5 stars is that they raised my rates sudde... read more

Jarod P. 

on Yelp

16 years ago

I like this place. I mean, how excited can you get about a storage facility? But for some odd reason, it gives me as much warm and fuzzy as a storage place possibly can. The guy who helped me set up my rental was very friendly and explained everything quickly and clearly. He was juggling like ten things at once at the time, so it took him a little longer to get me out of there than he might have otherwise, but that's just how it goes sometimes. I chose a basement unit, and I really like going down there. It feels good to g... read more

Kevin L. 

on Yelp

a year ago

VERY SLIMY BUSINESS. After three months they increased the price from $140 to $250 a month. They know that customers have moved and can't easily jet off to Chicago and move all of their stuff to another location. This should be illegal. I thought Extra Space might be better than Public Storage but it's worse. At least the Public Storage increases are reasonable, like $20, and after a year. Just blatantly taking advantage of people in this case. 

Sam P. 

on Yelp

a year ago

I rented a unit at this location in November of 2022 for $98. Five months later, I got a text that my rate would be increased to $167. I called the office and they lowered it to $115. In October 2023 got another text that my new rate is $203. Asked to negotiate that and never heard back. Double the rate in 11 months...now I have to pay movers to move everything out. 

Keith R. 

on Yelp

2 years ago

DO NOT rent space from an Extra Space storage facility - especially this one (but my bet is the experience is consistently bad at all of them). I can share with you numerous significant issues based on my real world experience with them -- from false advertising (measure the unit yourself!) to consistent rate increases to terrible communication. and horrible customer service. Trust me, go somewhere else!! I would have given them zero stars if app allowed. 

Joshua L. 

on Yelp

3 years ago

Security: Unit was in difficult to access location, doors and elevator often did not function as properly requiring multiple attempts to access buildings. Additionally, Lot is poorly secured allowing to approach while this is happening thus leaving customers vulnerable to theft, harassment, or violence. Cameras contain blind spots, work intermittently, and due to the nature of the business I would recommend additional exterior cameras. Secure fob or app based gate recommended for after hours when employees not present. Le... read more