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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 19668 US-11 in Lenoir City, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

19668 US-11, Lenoir City, TN, 37772, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9998 reviews
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Martha Guider's profile image
Martha Guider 
recommend  Recommended
2 weeks ago

Paul went above and beyond what was expected to make sure we had a great experience, from move in to move out. I highly recommend this storage facility. I would definitely rent space there again. 

Business response:

We're overjoyed to hear about your positive experience with Paul at Extra Space Storage. Thank you for recommending us, Martha! 

David Chau's profile image
David Chau 
recommend  Recommended
2 months ago

I Can't Still Believe that i Got Cured From Genital Herpes through Herbal Treatment From Dr Ogbanje Herbal Medicine Met through the Internet, I Actually Couldn't Believe it at First because it sounded impossible to me knowing how far I have gone just to get rid of it. Dr Ogbanje Herbal Medicine send me his medicine which I took as instructed and here I am living a happy life once again, A big thanks to Dr Ogbanje Herbal Medicine, I Am Sure there are Many Herbal Doctors Out there But Dr Ogbanje Herbal Medicine Did it For Me? ... read more

Mark Tomes's profile image
Mark Tomes 
recommend  Recommended
4 months ago

I am very satisfied with the initial contact with Paul and the ease of reserving a storage unit. I started it online, and then Paul called within an hour to give me the details of the unit (directions to the site, unit #, gate code, hours open, etc.). Excellent customer service! 

Business response:

We're overjoyed to hear about your positive experience with Paul and the ease of reserving a storage unit. It's wonderful to know that our online reservation process was smooth and that Paul promptly followed up with all the necessary details. We strive to provide excellent customer service, and we're glad that was reflected in your interaction. Thank you for taking the time to share your feedback and for choosing our storage facility. We appreciate your business and look forward to serving you. 

Lauri Schuster's profile image
Lauri Schuster 
recommend  Recommended
4 months ago

😊Tom was extremely helpful and accommodatin! 

Business response:

We're overjoyed to hear that Tom was extremely helpful and accommodating! Thank you for your feedback, Lauri. 

Jimmie Kelly-Kelly's profile image
Jimmie Kelly-Kelly 
recommend  Recommended
5 months ago

Paul who works for Extra Space Storage in Dixie Lee Junction was A One. He was very nice and professional. Thank you Paul 

Business response:

Your positive feedback is appreciated. Thank you for recognizing Paul's professionalism and kindness. 

Lisa Flanagan's profile image
Lisa Flanagan 
recommend  Recommended
6 months ago

Renting a storage space here has been a great experience incl. on-line & cust. service (Ms. Tequila) & particularly Paul Scott, the Mgr. Paul was very thorough and helped match options to my needs. 

Business response:

Your positive experience with our storage space and our team members is greatly appreciated. Thank you for sharing your experience. 

Joseph McNabb's profile image
Joseph McNabb 
recommend  Recommended
7 months ago

I have had a storage unit here under three different signs, Extra Space being the third. I can say that the management team of Paul Scott and assistant manager Tom are the most professional of all. Both have been considerate, cooperative and friendly at all times. Both are all-around good guys. 

Business response:

Your positive experience with our management team is greatly appreciated. Thank you for your kind words about Paul Scott and Tom. 

Susan Austin's profile image
Susan Austin 
recommend  Recommended
10 months ago

Paul provided excellent customer service today. He answered all my questions and I never felt rushed. The facility and grounds are very clean and well maintained.Thank you for such a positive experience. 

Business response:

We're happy to hear that Paul provided excellent customer service and that you had a positive experience at our facility. Thank you for your feedback. 

Dwayne Smith Sr.'s profile image
Dwayne Smith Sr. 
recommend  Recommended
11 months ago

The office manager Paul was amazing in every way. He stayed on the phone to walk me through the contract and was really polite. Paul, thank you for everything. 

Business response:

We are pleased to hear about your positive experience with our office manager, Paul. Thank you for choosing Extra Space Storage. Don’t hesitate to call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 998 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.