Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

19668 US-11, Lenoir City, TN, 37772, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,208 reviews
Select a rating
Rebecca Dawn Bray's profile image
Rebecca Dawn Bray 
recommend  Recommended
6 years ago

Becca and Dena are both awesome ladies. I work next door to them at Subway. They always make sure we at Subway are taken care of and we are always there for them as well. I would definitely use them if needing to rent a storage unit. They are local and convenient to me. They are the best workers who have worked there in quite some time that actually care and go above and beyond for their customers. 

Business response:

Rebecca, you are kind for taking the time to recognize outstanding Extra Space Storage employees! We're committed to providing excellent service and we're glad Becca and Dena were able to help with your storage needs! Don't hesitate to reach out if you need anything. 

Craig Hutto's profile image
Craig Hutto 
4 years ago

The process here is very easy, the units are clean and the service provided by Melissa and Tom is excellent. However, the rates are not even realistic. I fully believe in capitalism and the right for a business to make a profit based on the supply and demand of products or services from consumers. Asking for over $225 per month for a 10' by 10' slab of concrete surrounded by steel walls is not fair trade in my humble opinion. 

Business response:

Hi Craig, thank you for your review! We're so happy to hear that your experience with the cleanliness of the units has been positive! We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage? 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,208 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.