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Extra Space Storage
- Self Storage
- Lenoir City, TN
About this business
Location details
19668 US-11, Lenoir City, TN, 37772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI am very satisfied with the initial contact with Paul and the ease of reserving a storage unit. I started it online, and then Paul called within an hour to give me the details of the unit (directions to the site, unit #, gate code, hours open, etc.). Excellent customer service!
Business response:
We're overjoyed to hear about your positive experience with Paul and the ease of reserving a storage unit. It's wonderful to know that our online reservation process was smooth and that Paul promptly followed up with all the necessary details. We strive to provide excellent customer service, and we're glad that was reflected in your interaction. Thank you for taking the time to share your feedback and for choosing our storage facility. We appreciate your business and look forward to serving you.
Recommended😊Tom was extremely helpful and accommodatin!
Business response:
We're overjoyed to hear that Tom was extremely helpful and accommodating! Thank you for your feedback, Lauri.
RecommendedPaul who works for Extra Space Storage in Dixie Lee Junction was A One. He was very nice and professional. Thank you Paul
Business response:
Your positive feedback is appreciated. Thank you for recognizing Paul's professionalism and kindness.
RecommendedRenting a storage space here has been a great experience incl. on-line & cust. service (Ms. Tequila) & particularly Paul Scott, the Mgr. Paul was very thorough and helped match options to my needs.
Business response:
Your positive experience with our storage space and our team members is greatly appreciated. Thank you for sharing your experience.
RecommendedI have had a storage unit here under three different signs, Extra Space being the third. I can say that the management team of Paul Scott and assistant manager Tom are the most professional of all. Both have been considerate, cooperative and friendly at all times. Both are all-around good guys.
Business response:
Your positive experience with our management team is greatly appreciated. Thank you for your kind words about Paul Scott and Tom.
RecommendedPaul provided excellent customer service today. He answered all my questions and I never felt rushed. The facility and grounds are very clean and well maintained.Thank you for such a positive experience.
Business response:
We're happy to hear that Paul provided excellent customer service and that you had a positive experience at our facility. Thank you for your feedback.
RecommendedThe office manager Paul was amazing in every way. He stayed on the phone to walk me through the contract and was really polite. Paul, thank you for everything.
Business response:
We are pleased to hear about your positive experience with our office manager, Paul. Thank you for choosing Extra Space Storage. Don’t hesitate to call us at 888-storage if you need anything.
RecommendedThey have units of all sizes, including climate controlled. The cleanest in town! Gated entrance for security. The managers go above and beyond to help in any way you may need. Very professional!!
Business response:
Hi Emiley, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (865) 988-6696 or stop by the office if you need anything!
RecommendedGreat experience. Great people.
Business response:
Hi Daniel, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (865) 988-6696 or stop by the office if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,241 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.