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Extra Space Storage
- Self Storage
- Lenoir City, TN
About this business
Location details
19668 US-11, Lenoir City, TN, 37772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedMelissa knows her stuff !
Business response:
Thanks for your kind words, Tammy! We are so glad Melissa could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!
RecommendedVery cooperative and responsive.
Business response:
Thanks, Andy. We are thrilled you had a great experience with Extra Space Storage. We are happy to help with any storage needs at 888-storage.
Recommendedvery friendly staff great place to put your extra.stuff.also good.place to hide Christmas presents too
Business response:
Hi Jeannie, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
RecommendedThey have been a tremendous help to me Dena has been great answering my questions and helping me through the process. Thank You so much, Teresa
Business response:
Hi Teresa, thank you for your review. We're glad Dena has been great answering your questions and helping you through the process. Thanks for recommending Extra Space Storage!
RecommendedWhen I was at your location I had the pleasure of meeting Dena and she by far went above and beyond to help me. It was nice to see someone there that was not only willing to help me but wanted to help me. The best costumer service I've had by far.
RecommendedBecca and Dena were so helpful with my storage needs.
Business response:
Gayle, thanks for recommending Extra Space Storage! Becca, Dena, and the rest of our team are happy to help, so let us know if you have any questions.
RecommendedBecca and Dena are both awesome ladies. I work next door to them at Subway. They always make sure we at Subway are taken care of and we are always there for them as well. I would definitely use them if needing to rent a storage unit. They are local and convenient to me. They are the best workers who have worked there in quite some time that actually care and go above and beyond for their customers.
Business response:
Rebecca, you are kind for taking the time to recognize outstanding Extra Space Storage employees! We're committed to providing excellent service and we're glad Becca and Dena were able to help with your storage needs! Don't hesitate to reach out if you need anything.
The process here is very easy, the units are clean and the service provided by Melissa and Tom is excellent. However, the rates are not even realistic. I fully believe in capitalism and the right for a business to make a profit based on the supply and demand of products or services from consumers. Asking for over $225 per month for a 10' by 10' slab of concrete surrounded by steel walls is not fair trade in my humble opinion.
Business response:
Hi Craig, thank you for your review! We're so happy to hear that your experience with the cleanliness of the units has been positive! We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,143 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.