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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 19668 US-11 in Lenoir City, TN today! Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our f... read more

Location details

19668 US-11, Lenoir City, TN, 37772, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
4.9909 reviews
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Tony Bivens's profile image
Tony Bivens 
recommend  Recommended
2 years ago

Helped me out through my divorce 

Business response:

Hi Tony, thank you for recommending us. We're glad our team helped you out through your divorce. Stop by our office if you need assistance or have any questions.  

Gene Perkins's profile image
Gene Perkins 
recommend  Recommended
2 years ago

Melissa and Tom both have excellent people skills and were extremely efficient and courteous in assisting me on my recent visit to this Extra Space location. 

Business response:

Thanks for taking the time to leave your kind words, Gene! We are so glad Melissa and Tom could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions!  

David Wilson's profile image
David Wilson 
recommend  Recommended
2 years ago

The ease of the qualification process and signing the emailed contract was like clock work. My representative was efficient and polite, he made it professional with a friendly and upbeat attitude that was a great distraction to my personal angst that very day. I hope he gets to read this message so he knows at the very least that he made a difference for no less than one person. Thank you 

Business response:

Hi David, thank you for the recommendation. It means a lot to us here at Extra Space Storage! We strive to provide a smooth process and an accommodating staff so we are thrilled your experience reflects that. It's great to hear our team was professional, polite, efficient, and friendly. Our team is here to help answer any questions about your rental. Don't hesitate to reach out at 888-storage if you need anything! 

Hilary Garzarelli's profile image
Hilary Garzarelli 
recommend  Recommended
2 years ago

Melissa was very helpful in anwsering all our questions, thank you again !! 

Business response:

Thank you for the kind words, Hilary. We're glad Melissa was able to help! Our team is here to serve you, so give us a call at (865) 988-6696 if you need any future assistance.  

Brandi Wynkoop's profile image
Brandi Wynkoop 
recommend  Recommended
2 years ago

I parked my camper at the Kingston Pike/Lenoir City location recently for a number of months. The facility was conveniently located for me & provided gated parking, but it wasn’t until Melissa began working in the front office that I noticed the grounds were cleaner, the lots overhead lighting was brighter & overall the property just appears better maintained! Bravo Extra Space 

Business response:

Thanks for the kind words, Brandi! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (865) 988-6696 if you need anything.  

Martin Quiros's profile image
Martin Quiros 
recommend  Recommended
2 years ago

Melissa at Extra Space Storage is awesome! She is very professional, friendly and answered all my questions. I highly recommend Extra Space Storage, thanks again Melissa 

Business response:

Thanks for the kind words, Martin! We're glad Melissa was very professional and friendly. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (865) 988-6696 if you need anything.  

Marylou Hopkins's profile image
Marylou Hopkins 
recommend  Recommended
3 years ago

location is close to home..just minutes easy. Staff is kind and responsive. 

Business response:

Thank you for your feedback, Marylou! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Tammy Bush's profile image
Tammy Bush 
recommend  Recommended
3 years ago

Melissa knows her stuff ! 

Business response:

Thanks for your kind words, Tammy! We are so glad Melissa could meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Andy Melvin's profile image
Andy Melvin 
recommend  Recommended
3 years ago

Very cooperative and responsive. 

Business response:

Thanks, Andy. We are thrilled you had a great experience with Extra Space Storage. We are happy to help with any storage needs at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 909 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.