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Extra Space Storage
- Self Storage
- Pomona, CA
About this business
Location details
601 Ridgeway St, Pomona, CA, 91768, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 05:00 a.m. to 8:00 p.m. | |
| Tue | 05:00 a.m. to 8:00 p.m. | |
| Wed | 05:00 a.m. to 8:00 p.m. | |
| Thu | 05:00 a.m. to 8:00 p.m. | |
| Fri | 05:00 a.m. to 8:00 p.m. | |
| Sat | 05:00 a.m. to 8:00 p.m. | |
| Sun | 05:00 a.m. to 8:00 p.m. |
Great experience, was shown storage rooms and I was happy with the sizes. The manager was very helpful and answered all my questions. Definitely will be storing here for a while.
Business response:
Hi Birdy, thanks so much for your review! We are thrilled to hear your experience was great. We're glad the manager was very helpful and answered all your questions. Feel free to stop by the office if you need anything!
good rates clean facilities. Chris the manager was very helpful and understanding to what I needed.
Business response:
Hi Steve, thanks for the review! It's great to know Chris has been helpful, understanding, and great at keeping our property clean. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Chris did a great job going over the rates and showing us the units. Definitely recommend checking this place out for your storage needs!
Joe the manager is so wonderful and helpful! He is great in customer service and call you back as he promised! Normally you don't get a quick call from storage places and all you have is the answering machine! I rarely post a review but for Joe, I'm doing it! Checkout this storage! Thanks Joe for your kindness and help! Good bless you! Thank you! Virginia K.
Business response:
We think Joe is great too! Thanks for the positive review, Virginia. We're glad he is great at customer service and called you back as he promised! Stop by our office if you need anything in the future!
So quick and easy tour and contract all done in less then 15 mins thanks to Chris he made it all happen fast thank you
Business response:
Thank you for the great rating, Ricardo. We are glad Chris was quick to help! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Brodie was awesome!! He was Very Helpful and friendly during my move out . I would definitely come back in the future if I need self storage services again
Great experience Jasón and Brodie were amazing and helped us out with everything we needed. Super nice and friendly staff. Amazing would highly recommend.
Business response:
Hi Dianna, thanks so much for your review! We are thrilled to hear your experience was great. We're glad Jasón and Brodie helped you out with everything you needed, were super nice, and friendly. Stop by our office if you need assistance or have any questions.
I've used Extra Space Storage in the past and it has always been a convenient location. I decided to come back to this company rather than other locations because of its convenience and was listed at a cheaper rate for a 5x5 unit. I received a follow-up call from an associate regarding the reserved unit and was told that it was actually too small for what I was going to store and he let me know that there was another 5x5 unit--a taller unit-- for what I was looking forward. So I had decided to go with his recommendation; how... read more
Business response:
Hi Adelina, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to improve your experience in the future. If you'd like to switch to a smaller unit when availability allows, please call us at (909) 784-8895.
These guys are awesome!!! Great business hours, property is clean and always feels safe.
Business response:
Thank you for your feedback, Amber! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,261 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 5:00 a.m.