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Extra Space Storage
- Self Storage
- El Cajon, CA
About this business
Location details
1539 E Main St, El Cajon, CA, 92021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I agree this is a quality place to store your items, but I don't agree with their 10% increase every 9 months. Within five years my rent will have doubled from $260 to $548. Check out Consumer Affairs and you'll see that this is a corporate decision, happening across the county. There is no way we could keep our customers with our family business if we raised the prices like Extra Space Storage does.
Business response:
Cheryl, we work very hard to provide a value to our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. We also try to make it clear that your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. From time to time, we find it necessary to make adjustments to our customers' rental rates in order to keep up with the rising costs associated with providing top-notch service and a clean, se... read more
Total rip off! Your rental rate starts out fair, but since they only allow month to month, they hike it up about every three months. A rental that started at 78 dollars is now almost 100!!!! And, they sent the last notice in the mail dated early so it looks like I would receive it in time to give notice to vacate, but it actually reached me AFTER I paid what will now be my final month. Per their policy, that means even though I am giving 15 days notice(which is allowed) and should be eligible to get back the prorated amount,... read more
RIP OFF! !! STAY AWAY IF ALL POSSIBLE! This place has no problem taking your money and not returning it even it you move out early. I moved into this storage unit 3 months ago and recently I received a post card stating they are raising my rates $10 due to rising cost. Rising Cost of what? This place is overpriced and I would never recommend this to anyone of my friends or family members. I checked out early and I was told that I would not receive a refund and they were going to keep $34 of my money and I no longer have ... read more
I trusted them with my entire life's worth of belongings while I went on a 3-month trip out of the country. After my final lasting impression at this location, I would only trust them with the garbage I wanted to dispose of! All employees are kind and courteous, but management needs to get up on the training game! When I first moved into the unit, I had a long conversation with the staff member that we wanted both myself and my boyfriend on the account. They took my boyfriends ID and Insurance and NEVER put him on the a... read more
This Place is AWESOME! Really nice professional people run this brand new Facility. I highly recommend this place for any one looking for Extra Space Storage, Extra Space Storage-El Cajon 1539 East Main Street El Cajon, CA 92021 Near El Cajon Ford 619-401-0968 Tony. A.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,182 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.