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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Store your belongings at Extra Space Storage on 41 Norwood St in Boston, MA today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more
Location details
41 Norwood St, Boston, MA, 02122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Customer service is amazing.
Business response:
We are ecstatic to hear that you received amazing customer service at Extra Space Storage. Thank you for taking the time to share your experience with us.
Excellent customer service and they let me choose my own unit !
Business response:
We're delighted to hear about your excellent customer service experience and that you were able to choose your own unit at Extra Space Storage. Thank you for sharing your feedback!
Jose was very helpful and made signing up painless and even gave us a promotion we had no idea about that was less than what we was going to pay
Business response:
Thank you for taking the time to leave your feedback, Youngives! We're so happy to hear Jose was helpful and able to make your rental process painless! Give us a call at (617) 533-7415 if you need any future assistance.
Today I received a call from Jose informing me of a issue with my Automatic Payment. Jose was concerned I was going to be charged a late fee because my Automatic Payment wasn't set up.. Jose took the time to contact me and within lees then 5 minutes he had my Automatic Payment setup and I avoided all the late fees. Thank You Jose it was a pleasure talking with you today!! 🙂
Business response:
Thank you for taking the time to leave us a 5-star review. We are happy to hear that Jose was able to assist you promptly and efficiently with your Automatic Payment issue. We appreciate you choosing Extra Space Storage and look forward to serving your storage needs in the future. Give us a call at 888-STORAGE if you need any future assistance.
The manager Jose was super friendly and helpful. I will definitely return when I’m in need of a storage unit again
Business response:
Thank you Ed for taking the time to write a review about your experience with Extra Space Storage. We are thrilled to hear that our manager, Jose, provided you with excellent customer service. We appreciate your business and look forward to serving your storage needs in the future. If you need anything, do not hesitate to reach out at 888-storage.
Awesome service from manager Jose, with clear instructions for access. Easy process with prompt assistance.
Business response:
Hi Lucilda, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose! If you need anything, do not hesitate to reach out at 888-storage.
I wanted to switch to a more spacious room and Jose made the whole process so much easier. He is very knowledgeable, extremely polite, and has great customer skills . He walked me through all the steps and made it easy to understand. He totally put my fear of transitioning to a different space to rest. Thank you Jose!
Business response:
Hi Neusa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose! Please stop by the office or contact us at 888-storage if you have any questions!
Jose was very polite, professional and knowledgeable.
Business response:
Hi Adrianne, Thank you for taking the time to leave your feedback! We pride ourselves on having a polite, knowledgeable, and professional staff, so we are thrilled to hear that you had such a positive experience renting with Jose. Please give us a call at 888-storage if anything comes up!
Joseph was friendly and efficient, explaining everything. Plus it turns out he lives on the same block as we do. Good to know a neighbor does such a great job.
Business response:
Hi Kenneth, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! We want you to know that we are here to assist you with anything else that comes up at 888-storage!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 1,110 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.