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Extra Space Storage

5.0

About this business

Store your belongings at Extra Space Storage on 41 Norwood St in Boston, MA today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more

Location details

41 Norwood St, Boston, MA, 02122, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.01,006 reviews
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ALICIA B.'s profile image
ALICIA B. 
2 years ago

I am given you a 5 star for now because of Jose! He has great customer service! Alicia Bishop  

Business response:

Thank you for the great rating, Alicia. We're glad Jose hit the mark for you! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

gennessy a.'s profile image
gennessy a. 
2 years ago

Jose was a great help, he knew how to answer all questions asked and was very professional. He was the ready I choose them as my storage! Thank you jose!  

Business response:

Thank you for the great rating, Gennessy. We're happy to know Jose was professional, knowledgeable, and a great help! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

Xavier D.'s profile image
Xavier D. 
2 years ago

Jose was awesome. Got me what I needed and was cool 

Business response:

Thank you for the great rating, Xavier. We're happy to know Jose was awesome to work with! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

Kynyetta B.'s profile image
Kynyetta B. 
2 years ago

Was greeted by Jose who was extremely nice and helpful. Showed us around the building and gave us clear instructions. This site was actually the better priced ones and it was nice and clean.  

Business response:

Thank you for the perfect rating, Kynyetta. We're glad Jose was extremely nice, helpful in showing you around, and great at keeping our property in clean condition! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

Gary L.'s profile image
Gary L. 
2 years ago

Fast, easy and efficient service  

Business response:

Thank you for the excellent review, Gary! We're happy we were able to provide a smooth rental experience. Don't hesitate to reach out to us at 888-storage if you need anything! 

Yalonda G.'s profile image
Yalonda G. 
2 years ago

Jose and Tim were terrific. Thank you guys for your help and making my reservation a smooth transition. 

Business response:

Thanks for the awesome review, Yalonda! We work hard to meet the expectations of our customers, and we're happy to hear Jose and Tim hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 533-7415 if you need anything. 

Michael S.'s profile image
Michael S. 
2 years ago

Jose was very friendly, helpful, professional, patient and answered all of my questions. Our leasing interaction was pleasant and satisfactory.  

Business response:

Thank you for the kind review, Michael. We're thrilled to know Jose was friendly, helpful, professional, and patient in answering all of your storage-related questions! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

Maribel C.'s profile image
Maribel C. 
2 years ago

All I have to say is thank you to Jose for making sure that my experience was a good one. He Was extremely professional and extremely helpful in helping me understand what size unit would work best for me and my needs. The place is extremely clean and well-kept. He was extremely helpful. A big thank you to Jose and to Extra space for making the transition so easy and so comfortable. I highly recommend this place for all of your storage needs. Thank you so much. 

Business response:

Thank you, Maribel, for the great rating! It's wonderful to hear you had a positive experience with us and that Jose was helpful, professional, and accommodating. It's great to know you found our property clean and well-kept. We are so happy to have you store with us. We want you to know that we are here to assist you with any further storage needs! Give us a call at (617) 533-7415 if anything comes up! 

Payday C.'s profile image
Payday C. 
2 years ago

Jose was excellent at explaining all my concerns and very helpful in figuring out which unit was best for me. His great customer service made me feel glad about spending my money with Extra Space. 

Business response:

Thank you for the kind review, Payday. We're glad Jose was able to help! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 1,006 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.