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Extra Space Storage
- Self Storage
- Boston, MA
About this business
Store your belongings at Extra Space Storage on 41 Norwood St in Boston, MA today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more
Location details
41 Norwood St, Boston, MA, 02122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Jose is great!
Business response:
Thanks for the awesome review, Carl A Jr! We work hard to meet the expectations of our customers, and we're happy to hear Jose hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 533-7415 if you need anything.
Appreciate everything! Jose made it easy!
Business response:
Thank you for taking the time to leave your feedback, Micheal! We're so happy to hear Jose was able to make your rental process easy! Give us a call at (617) 533-7415 if you need any future assistance.
Jose Fernandez was very concise with all of the things that we need to knowed about the storage topped it off with a final tour to make sure we loved the space and loved the overall experience
Business response:
Thanks for taking the time to leave us a review, Knight! We are so glad Jose could meet your storage needs. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Jose fernandez was very thorough and by the end of our transaction i had no further questions and left satisfied. Wonderful costumer service!
Business response:
Thanks for the positive review, Thomas! We are glad you had a wonderful experience with Jose. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
Thank you Jose for your help 🙏🏽
Business response:
Thank you for the kind words, Keeping Up With. We're glad Jose was able to help! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.
Jose was very friendly and super helpful ! Highly recommend . 10 out of 10 for customer service.
Business response:
Hi Jerika, Thank you for taking the time to leave your review! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with Jose! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Jose was awesome. He explained everything very clearly and made me feel confident it getting my first storage unit. The process was easy and simple.
Business response:
Thank you for the excellent rating, Se! We're happy Jose was able to provide a smooth rental experience. If there is anything we can do for you, please let us know at 888-storage.
I've done some storage renting in my time, and it's sad to say many times the service was not to Good. HOWEVER....I must say that there employee Jose was truly amazing when it came to customer service. He was out to help me save and feel comfortable keeping my belongings there. He gave me a tour and assured me that everything would be kept safe and sound. I felt really comfortable and welcomed by Jose. If only more places had customer service and just shown some kindness as Jose did, life would only be so much easier! ... read more
Business response:
Thank you for the kind words, Joseph. We're glad Jose was truly amazing when it came to customer service, was out to help you save, and gave you a tour. Security is our top priority and we appreciate that you have trusted us with your belongings! Don’t hesitate to reach out if you need anything at 888-STORAGE.
Jose was very good at making sure everything was done correctly. He was very polite and courteous during our conversation.
Business response:
Hi R, thank you for your review. We're glad Jose was very good at making sure everything was done correctly, and was very polite, and courteous during your conversation. Stop by our office if you need anything in the future!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 871 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.