This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Boston, MA
About this business
Store your belongings at Extra Space Storage on 41 Norwood St in Boston, MA today! Our large selection of storage units, climate controlled units, exceptional security, all-hours access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our ... read more
Location details
41 Norwood St, Boston, MA, 02122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Thank you Jose F. Exceptionally helpful with the handling of my units. Great personality, friendly and very knowledgeable answering my many questions. Moving Day wouldn't have been so easy without his very enthusiastic help. Well done!!
Business response:
Hi Joan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose! Don’t hesitate to call us at 888-storage if you need anything.
Jose Fernandez exceptional customer service
Business response:
Thanks for the awesome review, The! We work hard to meet the expectations of our customers, and we're happy to hear Jose hit the mark for you! Don't hesitate to stop by the office or contact us at (617) 533-7415 if you need anything.
Gracias jose fernandez por tu buen servicio al cliente completamente satisfecho con tu ayuda great job 👏
Business response:
Gracias por las amables palabras, Denis. ¡Nos alegra que José haya podido ayudar! Nuestro equipo está aquí para servirle, así que llámenos al (617) 533-7415 si necesita ayuda en el futuro.
José Fernández me brindo un excelente servicio.
Business response:
Gracias, Antonio. Estamos encantados de que haya tenido una experiencia positiva con José en Extra Space Storage. Por favor pase por la oficina si tiene alguna pregunta.
Jose is a rockstar! Super helpful getting us exactly what we needed in record time. Having never been to the facility, he explained access times/ how to get in, and made sure we felt comfortable with everything before we left. Professional and extremely friendly- very satisfied with our experience so far!
Business response:
Thank you for the kind words, Jacqueline. It's wonderful to know Jose was helpful, professional, friendly, and informative to work with. Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.
On September 30,2022 Store manager Jose Fernandez has been very professional and patient with all my questions and concerns. It was a pleasure meeting with him. If only we all could experience good customer service like his. I give Jose Fernandez 5+stars if I could give more I would. extraspace/8505 D. Ross-Burton
Business response:
Thank you for the kind review, Dorinetta. We're thrilled to know Jose was professional, patient, and able to answer all of your storage-related questions! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.
Jose Fernandez at the Norwood street location in Dorchester was very nice and very helpful.
Business response:
Thank you for the kind review, Elizabeth. We're thrilled to know Jose from our Boston location was nice and as helpful as can be! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.
Esta fue una experiencia excepcional. Nunca había requerido estos servicios y sentía mucho miedo y desconcierto por lo que pasaría o como sería, pero al llegar a las instalaciones, impecablemente limpias, y encontrar allí a @Jose Fernández, guao, Que capacidad de servicio de este joven m, es impresionante, el conocimiento adecuado, de todas las facilidades que tiene a nuestra disposición ExtraSpacStorage, fue sencillamente impresionante. Me resultó útil al extremo el conocimiento del funcionamiento y de las herramientas q... read more
Business response:
Hola, muchas gracias por tu reseña! Estamos encantados de escuchar que su experiencia fue excepcional. ¡Nos alegra saber que su experiencia con la limpieza de las instalaciones ha sido positiva! Estamos contentos de que nuestro equipo haya sido capaz, amable y paciente. Como siempre, llámenos al 888-storage si necesita algo.
I am given you a 5 star for now because of Jose! He has great customer service! Alicia Bishop
Business response:
Thank you for the great rating, Alicia. We're glad Jose hit the mark for you! Our team is here to serve you, so give us a call at (617) 533-7415 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 871 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.