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Extra Space Storage
- Self Storage
- Kapolei, HI
About this business
Location details
543 Farrington Hwy, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
With so many moving parts happening during our move from Wahiawa to Kapolei, I've had to make some decisions that will help us financially and make this transition a little easier. Today, I called a storage facility to inquire about pricing, and I'm so glad I had the opportunity to speak with Carlos. He explained that their rates fluctuate depending on availability. When they have more storage units available, prices may go down, and when availability is limited, prices may increase. As of today, their rate is $132 a month,... read more
Business response:
Thank you for sharing your experience with Extra Space Storage, Jasmine. We are glad to hear that Carlos provided helpful, honest guidance over the phone to help make your move a bit easier. We will make sure your kind words are shared with Carlos and the team. We appreciate your feedback and look forward to assisting you with your storage needs.
Both Jena and Carlos are extremely patient and professional. They answer all of our questions and help us find exactly what we need. We definitely recommend this place for your storage needs!
Business response:
Thank you for your recommendation and for sharing your experience, Amber! We're glad to hear that Jena and Carlos provided patient and professional assistance to help you find the right storage space. We will be sure to share your kind words with them and the rest of our Extra Space Storage team.
This place has great customer service and very clean facility. I would recommend this place to family if they ever need a storage place and it's very easy to get into once you're all set up. Jenna who works in the office was also very friendly.
Business response:
Your feedback is incredibly valuable, Allan. We're thrilled to hear about your positive experience with Jenna's customer service and facility cleanliness. Thank you for recommending us to your family.
Jenna was really helpful helping me out with getting me a storage if u need a storage go and see Jenna
Business response:
Your positive feedback on Jenna's assistance is greatly appreciated. Thank you for sharing your experience with us!
Extra Space Storage has accommodated me for over 25+ yrs. I greatly appreciate their ALOHA and support. BIG shout to Carlos, Jenna and Sherri and team.
Business response:
We greatly appreciate your loyalty and kind words. Thank you for choosing Extra Space Storage for over 25 years!
The customer service that Carlos provided me was very helpful and professional. Great customer service Carlos. Please keep it up. I've been a customer for about 2 years now and I can say that they are quick to answer questions and help you solve the problems. I also want to mention that the representative has the patience to help you out. I will highly recommend this location to anyone that needs a place to store their items.
Business response:
Thank you for the review, Eugene! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!
Super thankful for how helpful Jena was! It was really fast and convenient. Their rates are reasonable price! Jena even showed me where my unit was and I was able to move all my stuff in fast
Business response:
Hi Joy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs!
Customer service is amazing. storage facility is very clean and well kept it's also high tech security so you don't have to worry. staff is amazing as well they are quick at responding as well check them out for all your storage needs. Thank you again for the quick and easy access everything done online you get your information and you are set to go fast, quick and just a click away. Thank you guys again Kapolei Hawaii.
Business response:
Thank you for the kind words, Becky! We're committed to providing excellent customer service. We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We think our team is great too! Please stop by the office or call us at 888-STORAGE if we can help you with anything!
Great service and very welcoming front office. Louise, the manager on duty went above and beyond to provide a memorable experience. Thank you Louise for all your help.
Business response:
Hi Ryan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Lousie! Please stop by the office or contact us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 905 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.