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Extra Space Storage
- Self Storage
- Kapolei, HI
About this business
Location details
543 Farrington Hwy, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I've been checking out the web for storage space in Kapolei and came across Extra Space Storage. On their website they advertised a 10x10 unit for $197.00 per month. I met with a representative at their facility to look at the unit and asked her if she could reserve it for me. She mentioned that they could hold it for me for 14 days and I told her that I would be back Friday to take care of paperwork and pay for the unit. I returned Friday to pay for my unit that she reserved and the price changed on me to $217. She said sh... read more
This storage facility is currently undergoing some sort of rat infestation. I rented a unit for only three months and to my dismay, my furniture, my mattress and box springs were covered in rat feces and urine. It was disgusting. I hired a steam cleaner to clean the bedding but I didn't realize the rat urine smell was so hard to clean out. Now my mattress and box spring has a permanent rat urine smell to it. The cleaning smell isn't much better. My whole house now has the smell of super strong deodorizer which in some ... read more
Business response:
Rock, thanks so much for bringing this issue to our attention. You're right that we're working on resolving this issue, but we do apologize for your frustration.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 798 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.