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Extra Space Storage
- Self Storage
- Kapolei, HI
About this business
Location details
543 Farrington Hwy, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I needed to rent a storage unit so I could start the fun process of moving homes and actually thought I was going to the other Extra Space Storage that has better reviews - turns out they are really close to each other and I accidentally put in the address to this facility. It was a GREAT mistake on my part. I wasn't sure exactly what I needed in regards to the amount of space so Kellie (she was AWESOME!) showed me a few units and I picked out one that I thought would work well. The best part was they match the online pric... read more
I just rented a unit there, the staffs were great and very pleasant. The staff knew what they are doing and they work with me to get the best available storage. I just have to wait and see if my household goods will stay in good conditions for the long durations. steve C
Sheri was most helpful in getting my unit secured in VA. Also being able to use the truck to move boxes is going to be of great value. I definitely recommend Sheri and the storage service the provide.
This place! It's the place to store! The property is great, and the staff is super friendly! I worked with Sherri and she's been so super helpful! I'm sure they will take great care of my items while it's at there facility! Very pleased, thanks so much for the great service:)
Good Customer service and got a cheaper price then the Internet. Just got to go in and they work with you.
Someone finally contacted me about my issues. I worked with Sherri and she has been so helpful. I have decided to stay a little longer. The price is about half compared to their competitors. I'm still unpleased with the previous experience, but Sherri has been so helpful I wanted to at least update my rating.
Business response:
Kira, we are so sorry to hear this. Providing our customers with secure and clean rental units, as well as great customer service, are our top priorities. We will follow up with the Farrington Hwy location to address your concerns, particularly the light in front of your unit and claims of rodent droppings in the facility. We will also make sure issues with the security gate are resolved. Once again, we are very sorry to hear about your experience at the Farrington Hwy location and we will use your feedback to make the neces... read more
So far so good, everyone i have the pleasure of dealing with , has been curtious,professional and polite. They have the best rates. I would recommend Extra Space Storage they have something to fits your needs.
The staff at Extra Space Storage were very nice and helpful. They took the time to show me a number of lockers before I decided which one to take. The buildings are in good shape and ease of getting in and out of the facility is very good. Carts always available when you need one.
My girlfriend and I recently purchased a storage unit from this company. Sheri Afoa helped us out. Although she was the only one there working that day she handled herself very well. She always apologized to us because we were waiting, even though we told her she was okay :) Awesome customer service! She was also very informative as to how everything works at the storage facility and the payment plan. 5 stars for A class service.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 895 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.