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Extra Space Storage

4.8

About this business

Location details

16340 Perris Blvd, Moreno Valley, CA, 92551, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,469 reviews
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Y P.'s profile image
Y P. 
rating
3 years ago

They are the best what they do. This site manager, Shawn is highly knowledgeable, responsive and he responded every time I called. Try other storage places and I guarantee 9 out of 10 will not answer. And if you leave message they may call you in a day or so, if you lucky. Shawn the site manager goes out of his way to help his customers. I wish I can find manager like him for my business. Extra Space Storage at this location is fortunate to have such a qualified site manager. 

S H.'s profile image
S H. 
rating
4 years ago

Shawn Willis/Asst. Mgr is totally awesome here at the Moreno Valley location. My storage unit is over 500 miles away and I needed to make several payments at once and Shawn took care of me in minutes a total lifesaver. He even took it a step further and contacted the location to ensure that everything was taken care of! I will totally refer all my friends and colleagues to Shawn here in Moreno Valley! Exceeded my expectations! Thank you again Shawn! 

Business response:

Thank you for the kind words, S. We're glad Shawn took care of you in minutes a total lifesaver, took it a step further, and contacted the location to ensure that everything was taken care of! Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Lyda M.'s profile image
Lyda M. 
rating
5 years ago

I was apprehensive at first but Kori was super accommodating and gave me a unit in a safe, convenient, and well lit area. Safety is such a big factor for me especially coming here alone or at night but she reassured me that my belongings were secure here. I'm so glad I ended coming here to get my storage. 

Business response:

Hi Lyda, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. We're happy to hear that Kori was super accommodating. Thanks for choosing Extra Space Storage! 

Mia W.'s profile image
Mia W. 
rating
5 years ago

Best experience ever! Korie is very knowledgeable and went above and beyond to make us happy! Our storage unit is so clean just like the facility. Even with everything going on we're about to get all our questions answered and have easy access to get to our storage. Have been to a few other storage facilities in Moreno Valley and this one is by far the best one! 

Business response:

Hi Mia, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Your kind words mean a lot to us. Let us know if you need any future assistance! 

Johnny G.'s profile image
Johnny G. 
rating
5 years ago

Michael was awesome!! He helped my wife get set up and everything was so quick & easy! Despite the Corona virus life goes on and we were needing to store my mother-in-laws items due to relocating her to a safer place. If anyone in the Moreno Valley needing storage come check them out! Reasonable and professional 

Business response:

Thank you for the kind words, Johnny. We're glad Michael was able to help! Our team is here to serve you, so give us a call at (951) 247-5555 if you need any future assistance. 

Cheryl M.'s profile image
Cheryl M. 
rating
5 years ago

I just cleaned out my unit after 9 years. The complex is always so clean. I needed help with large items that needed to go to the dump. I spoke to Michael Cramer the assistant manager about the removal of those items. He recommended Hugo who took care of them for a very small fee. I have been totally satisfied with this location. 

Kim S.'s profile image
Kim S. 
rating
5 years ago

Korie provided a great service and information . I was quoted a great rate. I will definitely be recommending extra storage to my friends and family, thanks again Korie 

Business response:

Thank you for the kind words, Kim! We're committed to providing excellent customer service and are thrilled to hear your experience with Korie reflects that. We appreciate you recommending us to your friends and family. 

Tanya G.'s profile image
Tanya G. 
rating
9 years ago

Great customer service. Philip was amazing and he took time to find what we were looking for. 2 thumbs up Philip. 

John G.'s profile image
John G. 
rating
9 years ago

Rented a 5 x10 unit. Clean facility with very friendly staff. Was very quick and easy to set up and a great deal! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,469 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.