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Extra Space Storage
- Self Storage
- Kapolei, HI
About this business
Location details
590 Farrington Hwy, #7, Kapolei, HI, 96707, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Simplest, fastest, very clean, affordable storage unit. Excellent and helpful services. As a first timer renting a storage unit, the process is really fast and smooth. Highly recommended.
Business response:
Thank you for the kind remarks, Joyce! We're so happy to hear we have your recommendation! If there is anything we can do for you, please let us know at 888-storage.
Went looking for boxes to ship. Chelle was very helpful with excellent customer service.
Business response:
Hi Ava, thank you for the kind review! We are thrilled to hear we helped with our merchandise. Extra Space Storage takes great pride in offering customers a variety of supplies, fit for all your shipping needs! Stop by our office if you need anything in the future!
Extra Space Storage has knowledgeable, helpful and friendly staff. I give them a 5 Star rating across the board.
Business response:
Thank you for the review, Elizabeth! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
Outstanding customer service! Answered all my questions, was patient and showed me a couple different storage units. The pricing is lower than most other storage places. it's a good idea to get a visual on the size of unit you want to be sure it meets your criteria. Easy access with a gate code. Supply your own lock or you can buy one from them. Paperwork was a breeze and done quickly. Monthly payments auto deductible from whatever account you want. Great location in kapolei, so convenient.
Business response:
At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear you feel good about your rental and appreciate your business! Thanks for your kind words, Marty. Call us at 888-storage if you have any questions or need assistance with your rental!
Mahalo Michelle for the awesome customer service!!! She helped us from beginning to the end of the process. See Michelle if you need storage space. She will definitely get you what you need. Mahalo for your service!!!
I needed storage space for my car. They put me in the back right next to the corner, between 2 big trucks. There were 2 other spaces available but I was not given the option to choose. After I realized this, their office was closed and I could not change my spot.
Mahalo Connie and Michelle over at Kapolei's storage. Thank you for being so kind and helping me with my difficult situation. I'm happy with my new storage and with the help of a smooth transfer of my belongings. Thank you for your understanding :)
Business response:
Thank you for your review, Napua. We are thrilled to know Connie and Michelle from our Kapolei location have been kind, helpful, and understanding to work with. Feel free to swing by your local office for any further assistance!
I have to make a new post because being a customer for many years at Extra Space Storage has truly been a blessing! Yesterday, Louise helped me to get the perfect unit for our family, she took the time & care to make sure that I was taken care of. I was in the midst of having to change my unit size & she was so patient to answer all of my questions. Extraordinary, friendly, genuine customer service! I am so grateful for all of her help & support!!!
I strongly recommend this business if you guys are looking for reasonable rate, friendly staff and very clean units to store your stuff. The staff is very accommodating. Starting from looking for the right size for our stuff up to the time when we had to move it out. They make the process easy for us. We were in a stressful situation at that time and I really do appreciate the assistance they provide to make everything work for us. I strongly recommend this to other military families.
Business response:
Thanks for recommending Extra Space Storage, Mitch! We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! We're so happy to hear that your experience with the cleanliness of the facility has been positive! As always, give us a call at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,146 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.