Extra Space Storage

Shannon S. 

on Yelp

10 years ago

Love the manager she is happy , Informative and place is kept clean and well organized. I am very pleased with the service here! 

Dana M. 

on Yelp

10 years ago

I had a great experience at Extra Space Storage on Sunnyoaks. I had the best service from manager Amy Pope. It was so easy to get my space with such friendly and helpful service. I was in and out quickly and went over and understand my aggreemant with no problems. Its nice to have such friendly service these days. I highly recommend using Extra Space on Sunnyoaks with Amy's great help! 

Michelle L. 

on Yelp

11 years ago

I've used a few different storage facilities over the years-- Extra Space Storage on Sunnyoaks Avenue stands out as the overall best in terms of customer service, friendly & helpful staff, security, and cleanliness. In other words, the way they run their operation. If you're there long enough you're bound to become familiar with Manager Amy Pope and her welcoming smile and her little Southern drawl-- the next thing you know you'll feel quite at home. 

Gigi E. 

on Yelp

12 years ago

Great facility. Very friendly staff especially Amy who helped me through the whole process of signing up. I felt that my things were secure. Good location. Well-maintained and managed. I would highly recommend! 

drew k. 

on Yelp

13 years ago

This storage facility has a good location, the standard Extra Space Storage amenities (and Draconian built-in price increases), and a competent manager. While I stored there, the front gate (a Z sliding doorway) was totally unacceptable, easily triggered accidentally from inside, and sounded a loud siren alarm that would pierce your eardrums. Several months ago this was replaced with a much better standard set of sliding doors (think big box door style). Clean, well kept, locks and facility checked. My pet peeves -- 1)... read more

Ed L. 

on Yelp

17 years ago

As expected, because I'd used Ex SS before, I found the manager, Martha, to be above board when it comes to customer service. I had mentioned this level of service in my review of an Austin facility, so now its two in a row. She was professional, caring and personable. The price for storage was better than it's competitors and the location was perfect for me, in the short term. Pro - When Martha saw I had hit the wall when I was unloading my trailer, she walked out with a bottle of cold water and an offer to come inside he... read more

Relik P. 

on Yelp

4 months ago

*caution* 4 months after I rented the unit they DOUBLED the rental fee! They have a clause in the small print of the contract that allows this and they count on the difficulty of moving to another place. This is a classic "bait and switch" strategy that hurts a brans. Do not rent space here unless you're looking for less than a 4-month solution. I will never give "Extra Storage" another chance! 

Kyle H. 

on Yelp

a year ago

BUYER BEWARE OF RENT JACK AFTER SIGN-UP I signed up in December for 36/Month then 4 months later I got a notice my rent was going up the $72. A 100% increase is absurd for "current market condition". Will be cancelling and won't be back at any of their locations. 

David F. 

on Yelp

a year ago

This one is hard. I give 0/5 stars to Extra Storage Space as a company, would not recommend it to anyone, and would not do business with them again. They jacked up my price by almost 100% increase after 4 months with no explanation, just a slip in the mail that said "Dear Sir, starting (this date), your new month bill is $$$." I called the 1-800 number and after holds and stringing along I found someone who gave me a "deal" by cutting the new price down a little bit. But, I have my stuff stuck there and have moved across cou... read more