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Extra Space Storage

4.8

About this business

Location details

300 Ohukai Rd, Bldg B, Kihei, HI, 96753, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,230 reviews
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Paul S.'s profile image
Paul S. 
rating
7 months ago

I have been this place a least 7 yrs always helped me today I so happened to go in office check if another unit was available it was they help super quick great 

Iffy S.'s profile image
Iffy S. 
rating
a year ago

Always professional. Clear and precise directions. Easy setup. Easy payment. Always cheerful. 

Business response:

We are honored to hear about your positive experience with our services. Thank you for your feedback. 

Gary S.'s profile image
Gary S. 
rating
a year ago

Just moved out of my bigger storage unit to a smaller storage unit. I was lucky that they had one right across from my other unit no problem moving. Also that your team is great to work with. 

Business response:

Thank you for your 5-star review, Gary. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. 

Darby R.'s profile image
Darby R. 
rating
a year ago

Frank was always so friendly and accommodating. All of my office interactions were handled very professionally. The unit worked well and carts were almost always available (in my two years I only had to go look for a cart once). Many of my unit visits were at night and the sensor hallways lights worked well. It was hard to see in my unit as they are not lit, so I just made sure I always had a flashlight when going at night. The only negative is there is a big wind tunnel around the outside of the building I was in, and the c... read more

Business response:

Hi Darby, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Frank! 

Lisa N.'s profile image
Lisa N. 
rating
a year ago

Travis did me a solid! He helped me cut my lock off of my storage and then rented me a smaller storage unit. I got everything in there and he saved me $80 a month! He was so helpful and really went above and beyond to help me in any way that he could. Thank you Extra Space Storage and Travis! 

Business response:

Hi Lisa, thank you for your review. We are thrilled to know how helpful Travis has been. We appreciate your business here at Extra Space! 

Malani D.'s profile image
Malani D. 
rating
a year ago

Great customer service all around! From the etiquette over the phone and taking care of all the needs we were asking for to awesome customer service in person at the Kihei, Maui location. Thankyou for that awesome experience 

Business response:

Hi Malani, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (808) 874-7496 or stop by the office if you need anything! 

Ariadne S.'s profile image
Ariadne S. 
rating
a year ago

We just needed someplace to store our bags for a couple of hours and a Google search turned up this place. Frank and Ashley were incredibly helpful when we got there, going above and beyond for someone who would only be there a couple of hours. I highly recommend this location!!! 

Business response:

Thanks for the kind words, Ariadne! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (808) 874-7496 if you need anything. 

Bryn T.'s profile image
Bryn T. 
rating
a year ago

Clean, safe facility that I will absolutely use again if needed. If you need a 5x10 unit, ask if there is a 10 wide by 5 deep one available. That made getting to our stuff WAY easier. The office staff was all wonderful, and I never had any problems with the autopay. Highly recommend 

Business response:

Thank you for your 5-star review, Bryn. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE. 

Vanessa C.'s profile image
Vanessa C. 
rating
a year ago

Quick, Easy, Professional Experience. Clean, Accessible, Secure Storage, with Great Hours. Their website and communication are outstanding, making it easy to make decisions. They even trimmed the heavy plastic packaging on the lock to make getting started easy. Thank You! 

Business response:

Hi Vanessa, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,230 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.