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Extra Space Storage
- Self Storage
- Henderson, NV
About this business
Location details
975 Galleria Dr, Henderson, NV, 89011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Beware!! I just rented one of their units a few months ago and went in to pay this months bill and I was told that the price I signed up to rent monthly is not locked in and that my unit rent has gone up. Site says they reserve the right to raise prices anytime!! I did not receive notice of this prior and very upset. This is a old storage place and on top of that very poorly configured. There are obstacles getting to the unit through the main door, etc. Never ever have I received a price increase to a unit I signed a lease f... read more
Business response:
Hi Mick, thank you for taking the time to share your feedback. We understand the frustration of rate increases. Our team strives to provide clean, secure facilities for your belongings at affordable pricing. Occasionally, we re-evaluate rates to make sure we are able to continue providing top-notch facilities. If you would like to discuss this with us in more detail, don't hesitate to give us a call at 888-STORAGE.
I am a African American woman went into this business to rent a space and was treated so very rudely and the white chick Mattie was very rude texting her manager to see if she could rent to a black woman mind you I am a nurse and purse cost more then her pay check at 3 months. White have a bad habit of judging folks buy the color of their skin. I have 6 vehicles and they all are paid for have full coverage insurance on everything we own. I have a Cayenne Turbo, Range Rover Four other vehicle's and this whit bitch go sit up t... read more
We just completed a one-month rental of an indoor, ground floor unit. When we moved out we found three live rats and significant damage. The manager said that she had received other similar complaints. She said that "they paid a lot for pest control", but I only saw one trap located outside our building. Stay away until this is fixed!
If I could give this awful establishment 0 starts I absolutely would. The office staff here is beyond disrespectful and unprofessional in every aspect. From threatening to fine me for using a dumpster that is MARKED FOR PUBLIC USE, to calling and harassing me several times on the phone, to staring and making obscene comments as my boyfriend and I were loading our car. Absolutely the most unprofessional and unhelpful staff I have ever dealt with. Eric is a complete fucking disgrace to this company and I would hope that corpor... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 1,425 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.