Extra Space Storage

E M. 

on Yelp

9 years ago

James was awesome! Very helpful and upfront with explaining the costs associated with renting a storage room (not like another one I called and visited). Took the time to show me the unit location and then walked back with me to put the lock on the door! Conveniently located. Seems to be an older facility but clean and well maintained. 

Naohime K. 

on Yelp

10 years ago

I was looking for a storage all day and just before 5pm, I found this place. I was referred from another location of Extra Space Storage. Kim at the lease office was very helpful. She tried to get me, really, the better deal. Storage is in safe location, looks like taken care of well (clean), so I would recommend this place if you are looking for a storage. 

Douglas B. 

on Yelp

10 years ago

James was fast, friendly and efficient! The pricing was excellent! Thanks Extra Space Storage! 

Heather B. 

on Yelp

10 years ago

James at Extra Space Storage was amazing. He toured the location with us and showed us two different options for storage size we needed. Was really informative and knowledgeable. I would definitely let others know to use this Extra Space Storage location and to ask for James! 

David A. 

on Yelp

2 weeks ago

From bad to bad...... Spoke with a "higher level" representative of this joke facility earlier this morning in reference to the elevator repairs being performed in Building B. During THIS conversation I was again told that there is an additional elevator at the other end of the building that could still be used despite the inconvenience to disabled renters. In addition, I was given the information that the "repair" could be an additional "couple of months"! Extra Space Storage is a terrible organization of individuals who ... read more

David A. 

on Yelp

3 weeks ago

What a joke! The elevator at my end of the building is down for repair. My storage unit is on the 2nd floor and although I CAN ACCESS the unit the ability to place items inside, or remove items, is NOT PRACTICAL. I called for information on timeframe for repair....I was told it could be ADDITIONAL WEEKS! WHAT!!! I paid 12 months in advance for this terrible service? The representative with whom I spoke on this date (12/26/2025) is worthless. They apparently will not even rebate funds to me as I had already paid my monthly re... read more

Gary S. 

on Yelp

5 months ago

I rented a space here because I needed to keep my jet ski in Henderson so I didn't have to trailer it 450 miles to my home in California. I asked the employee, who I believe was the manager, the hours that renters can access the storage. She told me specifically that renters have access the property 24/7. When I drove there to drop off my jetski, I put in my access code and could not get in. Later I found out the manager had lied to me - there are only certain hours during the day when you can access the storage. If the m... read more

Melinda S. 

on Yelp

11 months ago

Keep more rat traps in your storage units! Found a dead rat/mouse in a drawer of a dresser between clothes. Lots of rat/mouse poop in multiple spots of storage units. Things are chewed up and lights needed replaced. Jacking up rent prices every 3 months is also ridiculous and we won't be back. If I could give zero stars, I would. From the time we started here in 2019 everything was looking good and I understand inflation but over the years jacking up the prices by hundreds of dollars is really sad. The swamp cooler didn't ... read more

Penny M. 

on Yelp

a year ago

I don't know where to start. If you saw my review from when I first rented a unit here about one year ago, you can see how pleased I was. Well, things went downhill within one year. First of all, the air conditioning unit / swamp cooler broke, (they advertise as a cooled unit), but things happen and they were gracious enough to give me a discount for the two months that they didn't have it operational. I wanted my items to not suffer the intense heat that we experience here, much more than I wanted a discount, but I acce... read more