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Extra Space Storage

4.7

About this business

Location details

4028 N 7th St, Phoenix, AZ, 85014, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.71,114 reviews
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Gm L.'s profile image
Gm L. 
rating
5 months ago

We pre-booked on March but discovered the smallest locker was too small. Staff allowed us to use the credit to get a larger locker (although it was too big based on our needs we took it). Staff took us on a tour of the space, explained the use of passcode and the elevator. They also provide your lock for your unit. The only blip I had was weeks after we rented I received an email that they were "inspecting" locks to ensure no food is being stored in the unit and they would replace our lock with a new one and send us the key? 

Hay B.'s profile image
Hay B. 
rating
5 months ago

Great location, carts always available, very friendly staff, served its purpose for us for a couple of years! My only complaint would be that our price increased to almost double within a 3 of months of enrolling, which was unfortunate and felt unfair given the recency of our sign-up. 

Cathey M.'s profile image
Cathey M. 
rating
a year ago

Daniel, the manager was extremely helpful and patient and knows the property very well 

Business response:

Your feedback is incredibly valuable. Daniel's knowledge and patience are truly appreciated. Thank you for sharing your experience with us. 

Breezy I.'s profile image
Breezy I. 
rating
a year ago

I have had a storage here for 2 years. Love them. Love Jose lol very kind very caring 

Business response:

Hi Breezy, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (602) 279-6423 or stop by the office if you need anything! 

Toni M.'s profile image
Toni M. 
rating
a year ago

These guys are always good very helpful this young man went up and beyond to help me out. Very kind. Thank you, Toni Murphy 

Business response:

Thank you for the review, Toni! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

Tj C.'s profile image
Tj C. 
rating
a year ago

Excellent facility and staff - very helpful . It was really hot out one day and they were friendly enough to get me some cold water. 

Business response:

Thank you for the review, Tj! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! 

Tracey M.'s profile image
Tracey M. 
rating
a year ago

I came in looking for a storage the other day and was helped by Brandon and Ashley, very nice people and a very clean storage facility was looking at the 5x5 units very spacious will definitely be moving in! 

Gianna R.'s profile image
Gianna R. 
rating
2 years ago

I've utilized many locations over the years. Staff have been helpful. Facilities are well maintained. 

Business response:

Hi Gianna, thank you for taking the time to share your experience with us. We know that our customers value well maintained facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if you need any future assistance. 

Jason P.'s profile image
Jason P. 
rating
2 years ago

Jashon Parker is such great employe she was so awesome with helping me and answered every question I had.. straight professional 

Business response:

Hi Jason, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jashon! Don’t hesitate to call us at 888-storage if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 1,114 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.