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4028 N 7th St, Phoenix, AZ, 85014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Super easy to upgrade a unit! No hassle no fuss just a quick 5 minute process! I'm very happy with this location! Thank you for your great service.
Business response:
Hi Andromeda, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! You can reach us at 888-storage if you need anything.
I had to use a storage facility 3 times in my life, the last one was Extra Space Storage, the experience with them was total night and day. I'm so glad that I chose to use them! The certainly made it so much easier during a time that I was going through pain in my life, especially working with Brandon, he was amazing! Above and beyond customer service...thank you Extra Space!
Business response:
Thank you for being a loyal customer, Sally! We think Brandon is great too! Please stop by the office or call us at 888-STORAGE if we can help you with anything!
We've been satisfied with this storage facility. This location has been very convenient for us and the staff, particularly Brandon, has been very friendly and responsive to any questions or concerns that we've had, and the air conditioned unit has kept our things in perfect condition. We look forward to keeping our things safe here!
Michael is great!! He's so nice and always does his best to make his customers happy. He is the reason I keep my unit here!!!
I will say that my experience with this facility since I have been here has exceeded my expectations considering the age of the facility. I was unsure how it would work out, but I want to recognize the manager for his efforts. I see his stress at times and most recently the last few days regarding elevators and have seen him take the brunt of some customers reactions and yet, he still goes out to lend a hand without even a customer asking. He's always watching out and keeps this place in its best for how old it is. Keep up y... read more
Business response:
Thanks so much for the positive rating, Shawn. We are happy to have you store with us. Feel free to swing by your local office for any further assistance!
I would highly recommend Extra Space Storage for your storage needs. I have had excellent communication and service since Day 1. This facility is immaculate and conveniently located near Indian School Road and 7th. Michael in the front office is the best! I have received concierge type service from Michael and he is always upbeat and goes above and beyond to help. I am very confident my personal items are safe and secure at ESS.
Business response:
Thank you for your review, Michele. It's wonderful to know Michael has gone above and beyond to meet your storage needs. We are glad you found our property clean and secure. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Amazing customer service from Michael. He was extremely thorough going over the rental process and took the time to find a good solution for me and he was very welcoming. The value for the unit is a great deal. By far significantly less than what I was paying at another storage company. The entire property is also immaculate.
The pros: incredibly easy and seamless to set up a new unit through the web interface. No human contact required. Very competitive introductory rates. Easy access to the units, relatively clean and secure. For the price you're quoted, the value is definitely there. If you're looking for very short term storage (under 6 months), I wouldn't hesitate to recommend this place. The cons: Expect an unannounced 50% price increase after 5 months (prepaying for your 6th month). My unit went from $135 per month to $204 with absolutely... read more
Business response:
Thanks for leaving a review, Kyle. We are happy to hear you found our online rental process easy and seamless. We strive to provide our customers with clean and secure facilities so were happy your experience reflects that. We are sorry you had a negative experience with our rate changes. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. We will always notify you 30 days before a rate change will take place. Please give us a call at 888-786-7243 to di... read more
I walked in looking for a unit and not only was Lauren friendly but EXTREMELY helpful in helping me find the perfect one. The space is nice and affordable. Building rapport when someone is entrusting their things is so key and she did just that! I feel confident that I chose the right company for my storage needs. If you read this, thanks again Lauren!
Business response:
Hi Chinyere, thank you so much for the 5-star review! We are so happy to hear that Lauren was extremely helpful with your storage needs. Customer service is our top priority. Please give us a call at 888-storage or stop by the office if you ever need anything.
Extra Space Storage has a 4.7 star rating with 1,108 reviews.
Extra Space Storage is open now. It will close at 10:00 p.m.