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Extra Space Storage

4.8

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Location details

1560 Frazee Rd, San Diego, CA, 92108, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8958 reviews
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Richard P.'s profile image
Richard P. 
rating
7 years ago

This place used to be Lock it Lockers and the employees then were awesome and customer service oriented. Now its Extra Space Storage, and believe me it's NO Lock it Lockers. New employees are not customer service oriented. They have attitudes though will play act all friendly at first. Once you sign up though, your are nothing and they will not go out of their way with you for ANYTHING! Don't listen to new customers because they don't know any better. Listen to current or former customers who have experienced these people wh... read more

Christopher B.'s profile image
Christopher B. 
rating
7 years ago

Horrible customer service..gentleman by the name of Beau answered the phone as I was inquiring about a 10x25 unit to store my vehicle. Asked a simple request to pull my classic vehicle in dude the vehicle being valued at a high dollar amount, and Beau with his condescending attitudes said "ummmm nope" I'm not ok with you pulling your vehicle in there unless you are going to rent it. I replied with it is a simple request that will take only a minute and he said nope. It's like a one car garage just imagine that. I replied to ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 958 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.