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Farah & Farah | Jacksonville Personal Injury and Car Accident Lawyers

4.8

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10 W Adams St, Jacksonville, FL, 32202, United States

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4.84,241 reviews
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Tiovich Carkofski's profile image
Tiovich Carkofski 
5 years ago

Terrible customer service unethical and fraudulent claims is bad business 

Ty Hall's profile image
Ty Hall 
5 years ago

Me and my family we’re in a Bad accident on November 15,2019 due to a 8wheeler truck carrying cars on the back the attorney named Marissa Conor Just stepped down from our case we have been suffering and dealing with our injuries day by day. Right before the covid.19 we were attending the chiropractor office near us at the time of the pandemic the covid 19 had gotten worse they shut the city down we stopped going to the chiropractor we lost our jobs we lost our only transportation after the accident we’ve explained to the at... read more

Business response:

Ty--we apologize if you had anything less than an exemplary experience with our firm. While we can't discuss the details of your case in a public forum, our team would welcome the opportunity to speak with you to answer any questions you may have at 855-249-9319 and feedback@farahandfarah.com. 

Erin Harbison's profile image
Erin Harbison 
5 years ago

Our experience with this firm was very disappointing. The attorney that represented our case, Savannah Stewart, and the paralegal, Jennifer Williams, did not show any sense of concern on our file. On multiple occasions, we had to reach out to these ladies to receive updates on our case after they had promised to response by a certain date/time. During the beginning, Savannah stated that she would provide us with an update in about 60 days. After 90 days and no response from her, we sent an email asking for status. Her first ... read more

Jennifer Douglas-Miller's profile image
Jennifer Douglas-Miller 
6 years ago

I have been with this firm since an accident going on 3 years ago and every time my case manager says they will call me with updates, they don't. I call and email just to be told that person is no longer with the firm and assigned someone new. This has happened 3 times. I'm now assigned to Thomas and he was supposed to have made a counter offer on my claim several weeks ago, but has yet to even return my calls. I have a feeling when I do hear from him, I will be told he has yet to hear from the insurance company. I went with... read more

Business response:

Hi Jennifer--while we can't discuss the specifics of your case in a public forum, we can assure you that your legal team will be in touch with you today to address any questions or concerns you may have. Thank you. 

Jessica Page Weaver's profile image
Jessica Page Weaver 
6 years ago

I wait almost a month for responses to my emails...also, they have had a check in their hands since august, but still will not release any money to me. I’m in dire need of it, and they don’t seem to care. Apparently my case isn’t big enough to be worthy of their time. 

Business response:

Hi Jessica. In the interest of protecting your privacy, we can't comment publicly about any details of your case. However, we're going to send you a private message here shortly to learn more. 

Elmin Dizdarević Sačić's profile image
Elmin Dizdarević Sačić 
6 years ago

I am still waiting for my attorney to reach out to me. After multiple attempts it feels like it is impossible to get thru to an Attorney. I hope they are seeing this and can address it. So far I am not satisfied with how they are handling and I will continue with the update on review if this does not get resolved. 

Ruth Durbin Radcliffe's profile image
Ruth Durbin Radcliffe 
6 years ago

Try contacting your clients with updates instead of making your clients jump through hoops only to talk to a different attorney every time. This has been a horrible experience and your office has only made it worse. It's bad enough to get hurt at work and have to deal with Workman's Comp. The fact that Farah and Farah ignore you after you sign their contract is adding insult to injury. My son's injury occurred 18 months ago and he was released by PT 12 months ago, but we are still being told that "negotiations will start so... read more

Rob Petrik's profile image
Rob Petrik 
6 years ago

IM A PAST CLIENT AND YOU WOULD NOT TAKE MY XARELTO CASE!!!!! WENT TO MORGAN & MORGAN AND THEY TOOK IT AND WON MY CASE!!!! SHAME ON YA'LL!!!! 

Business response:

We're sorry that we were unable to take your case but we are glad to hear that you were able to find resolution. In the interest of protecting your privacy, we won't discuss the details of our attorney-client relationship online but we'd welcome the opportunity to answer any questions you may have offline at 855-249-9319 or feedback@farahandfarah.com. We believe in transparency and are available 24/7 so please get in touch and we'd be happy to talk you through our process. Thank you! 

R.C. Worley's profile image
R.C. Worley 
6 years ago

My mother was struck by a semi truck and her car was totaled. Thankfully she is alive and only sustained minor injuries that she is still currently dealing with. However after the first month of dealing with Farah and Farah she lost contact with them and now they will not return her calls. It has been a year now and still nothing. They seemed willing to help and explained it would be an easy case but as soon as the truck company got a lawyer Farah seemed to walk away. 

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Farah & Farah | Jacksonville Personal Injury and Car Accident Lawyers has a 4.8 star rating with 4,241 reviews. 

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