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Fast Pace Health Urgent Care - Algood, TN
- Urgent Care
- Cookeville, TN
About this business
Location details
562 W Main St, Cookeville, TN, 38506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The service was great and the nurse was so nice. But I’m not happy about being required to leave a credit card on file to cover any fees that might come up besides the copay. There should be no other fees. That’s what a copay is for. I probably won’t go back to fast pace if that’s going to be a required policy.
Business response:
So glad to hear from you, Lyndsie. We’ve read your feedback and work tirelessly to improve for our community. Thanks for being #FastPaceHealthy! - Fast Pace Health - Algood 💪🔆🌟⭐️✨💫
Had a great experience. I showed up as they opened, checked in on my phone and was seen within 2 minutes.
Business response:
Thank you, Kendal, for recommending us - Fast Pace Health - Algood 💪😊⭐️🌟🏥💫
Waited an hour and a half to be told to go to Livingston office 20+ miles away to get the X-ray we came there for.
Business response:
Aaliyah, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Not a good experience, the provider did not seem very concerned about my condition. She was in a rush to get me on my way. No bedside manner whatsoever, she did not recommend seeing my primary care physician or having x-rays or such , she just wrote a prescription and rushed me out of the room. Very unprofessional for a provider. I will not be coming back again and would not recommend anyone else to go there.!
Business response:
Stephen, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Nurse was great! Provider didn’t even really look at him! She did however give meds to help with the problem. She did answer all questions! But seemed very hurried!
Business response:
Luke, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Just went in with my foot hurting. X-ray showed nothing. I wish I would have been offered steroids or something since it wasn’t a chipped bone or broken bone.
The nurse was INCREDIBLY rude. I was there to get an xray of my foot. The nurse told me she “didn’t believe me” that I wasn’t pregnant and that the birth control regimen I’ve been on for years “wasn’t a thing”. Everything she said to me was in an almost yell. Even scolded me for talking too fast when I was giving her a list of my medicines. I will never go back there. I should have just gone to tier one where they don’t belittle you for being a young woman. I thought this would be an easy thing since it was my foot but I sti... read more
Business response:
Kara, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Had to wait in dressing room a long time
Very good thank u for caring
Frequently asked questions about Fast Pace Health Urgent Care - Algood, TN
How is Fast Pace Health Urgent Care - Algood, TN rated?
Fast Pace Health Urgent Care - Algood, TN has a 4.4 star rating with 2,061 reviews.
When is Fast Pace Health Urgent Care - Algood, TN open?
Fast Pace Health Urgent Care - Algood, TN is open now. It will close at 7:00 p.m.