Fast Pace Health Urgent Care - Algood, TN

4.5

Urgent Care
Cookeville, TN

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

562 W Main St, Cookeville, TN, 38506, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	1:00 p.m. to 5:00 p.m.

4.51,984 reviews

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LYNDSIE K.

3 years ago

The service was great and the nurse was so nice. But I’m not happy about being required to leave a credit card on file to cover any fees that might come up besides the copay. There should be no other fees. That’s what a copay is for. I probably won’t go back to fast pace if that’s going to be a required policy.

Business response:

So glad to hear from you, Lyndsie. We’ve read your feedback and work tirelessly to improve for our community. Thanks for being #FastPaceHealthy! - Fast Pace Health - Algood 💪🔆🌟⭐️✨💫

KENDAL S.

3 years ago

Had a great experience. I showed up as they opened, checked in on my phone and was seen within 2 minutes.

Business response:

Thank you, Kendal, for recommending us - Fast Pace Health - Algood 💪😊⭐️🌟🏥💫

Kara P.

5 days ago

The nurse was INCREDIBLY rude. I was there to get an xray of my foot. The nurse told me she “didn’t believe me” that I wasn’t pregnant and that the birth control regimen I’ve been on for years “wasn’t a thing”. Everything she said to me was in an almost yell. Even scolded me for talking too fast when I was giving her a list of my medicines. I will never go back there. I should have just gone to tier one where they don’t belittle you for being a young woman. I thought this would be an easy thing since it was my foot but I sti... read more

Business response:

Kara, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-

Joann J.

3 months ago

Had to wait in dressing room a long time

Jessica G.

3 months ago

Very good thank u for caring

Jessica G.

4 months ago

Great service

Business response:

Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.

Jaidyn D.

11 months ago

I waited in the waiting room for over an hour and when I finally got into a room had to wait another 20 ish minutes for someone to come in. And I was only seen for 2-3 minutes max

Business response:

Jaidyn, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Sarah R.

11 months ago

Well I have been there twice within 4 months and it was great. They were able to tell me that I had pneumonia and was good care. I returned 4 months later and I visited there Sunday the 10th and the dr was rude. She had a mask and stuff on and I had to tell her that I was hearing impaired and depended on reading lips and I think she was rude about it. She went on with her routine and said I’m giving you an antibotics and have a good day. She also could not tell me if I had possibly pneumonia again she said she didn’t know.... read more

Business response:

Sarah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Carol D.

a year ago

Had serious wrist injury. No X-ray available. Sent me to cookeville urgent care. Said they had X-ray and would call them to say I was coming. Guess what. No call and urgent care dosent have X-ray either. Waste of time and no help either place.