Fast Pace Health Urgent Care - Algood, TN

4.5

Urgent Care
Cookeville, TN

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

562 W Main St, Cookeville, TN, 38506, United States

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Weekday	Schedule	Status
Mon	7:00 a.m. to 7:00 p.m.
Tue	7:00 a.m. to 7:00 p.m.
Wed	7:00 a.m. to 7:00 p.m.
Thu	7:00 a.m. to 7:00 p.m.
Fri	7:00 a.m. to 7:00 p.m.
Sat	7:00 a.m. to 7:00 p.m.
Sun	7:00 a.m. to 7:00 p.m.

4.51,792 reviews

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Doug Harvey

5 years ago

Don't waste your time! All they care about is you or your insurance paying them for nothing.

Business response:

Doug Harvey, Thank you for the feedback. I am passing this to our team for review. Sorry to hear of your negative experience. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406. - Fast Pace Health Urgent Care

Meghan Sandlin

6 years ago

It took them so long to get us in and seen just for a Work physical. Very disappointed

Business response:

We value our customers opinions and would like to thank you for bringing this to our attention. We will strive to improve and hope to serve you better in the future. -- Fast Pace Urgent Care Clinic

Nicholas Mohr

6 years ago

Staff unfriendly and will keep you waiting forever. More interested in their social lives and what they have going than the sick clients coming in. Went to the Algood location a couple weeks ago and waited for two hours to be seen. Eventually had to leave to go all the way to the Livingston location and they took care of me ASAP. If I need to go back from now on will make the drive to Livingston instead of going five minutes down the road to Algood location.

Business response:

We value our customers opinions and would like to thank you for bringing this to our attention. We will strive to improve and hope to serve you better in the future at all locations. I will pass this information to patient services. -- Fast Pace Urgent Care Clinic

Tom Prentice

Recommended

6 years ago

Went in for a case of pink eye. From the time I walked in till I left a pleasant experience.....My RX was sent to the pharmacy and it was ready when I got there about 20 min later. Elapsed time from start to finish....1hr....I guess Fast Pace is truth in advertising....

Jennifer Carmack

7 years ago

I would suggest this place to NO one. They will do more harm than good all the time.

Business response:

We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience?

Michelle Elaine Sells

7 years ago

If this was Monday night they would have been getting a whole different review. Monday night we rushed to get to fast pace at 710 pm my 2 year old son had busted his chin open and needed stitches. He was scared and I was trying to be brave for him. The staff that night was Amazing. The man that did his stitches that night was wonderful thoughtful and so pleasant. His name starts with a B and I would love to give him and all the staff that night a great rating. Well today we got stitches out and it reopened this evening we we... read more

Brandon Phillips

7 years ago

Nothing more than a first aid kit. If you are actually sick, go to a real doctor. Not a place that only cares about getting you in and out ASAP. Places like this should be illegal.

Judy Raines Dial Copeland

7 years ago

I recently went to Fast Pace in Algood and was charged $178.00 for a an office visit. Was in exam room for 3 min. Was written a script and left. When I inquired about office visit cost was told $85.00. The difference was that I had Medicare. So will be contacting the appropriate authoritys.

Briana Owens

7 years ago

I went in with a 101 fever and was given allergy medicine and told it was allergies (which I don’t have allergies). It’s been two weeks and I have went to a different doctor and was diagnosed with an upper respiratory infection.