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Fast Pace Health Urgent Care - Jefferson City, TN

4.3

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Location details

277 E Broadway Blvd, Jefferson City, TN, 37760, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.31,371 reviews
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Amy Murray Webb's profile image
Amy Murray Webb 
recommend  Recommended
9 years ago

Staff is friendly and very helpful. Highly recommend to anyone. Love I don't have to make an appointment and can walk right in and be seen. I can't even get my family physician to pick up the phone. Thank goodness for Fast Pace. 

Crystal Wells's profile image
Crystal Wells 
recommend  Recommended
9 years ago
Teri Borders's profile image
Teri Borders 
recommend  Recommended
9 years ago
Aaron Brown's profile image
Aaron Brown 
a year ago

I’ve visited this facility several times in recent years as mandated by my employer. Never have I so consistently been to a facility that has zero ability to do anything to solve their patients problems. They can only focus on policies with no regard whatsoever of their patients needs. You should avoid this company and all of their locations at all cost. 

Lori Janowski's profile image
Lori Janowski 
2 years ago

I made an appointment the night before, filled out all the forms online, was the first car here. The first online. Sick as I could be and somehow several other people were called back before I was. They are very slow and why make an appointment when apparently it doesn’t matter. Don’t waste your time! 

Kendall Fancher's profile image
Kendall Fancher 
3 years ago

As I sit here in an exam room with my child, approaching hour #4 at “fast” pace, I’d have to say I would no longer recommend care here. I registered online at 11:40 am. I was spot 24 in line. I show up at 12:30 for my 1:24 arrival time. When I got here I was spot 19 in line. 5 patients in an hour? 😒 Make it make sense. My son was running a fever and sore throat, waited waited waited, the vomited all over the waiting room at hour 2 of waiting. I had to go ask the receptionist for something other than toilet paper to clean ... read more

Wayne Baker's profile image
Wayne Baker 
3 years ago

I went in for an ear infection the doctor had to Google what was wrong with my ear turn around and gave me a list of things that could be try to give me medicine not knowing what the real problem was 

Business response:

Wayne, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Jefferson City 

Sharon Norcross's profile image
Sharon Norcross 
3 years ago

They know what they did Charging TennCare when I said I was self pay now I have 3 new bills 

Business response:

Hi Sharon, we're sorry to hear about your disappointment with us. It seems that a discussion is needed to try to fully understand this situation. Are you willing to contact us regarding billing and experience? Payment Services and Billing - (844) 784-8245 or billingteam@fastpacehealth.com. - Fast Pace Health - Jefferson City 

Katie-Lynn Stubblefield's profile image
Katie-Lynn Stubblefield 
3 years ago

Absolutely horrible. I waited over an hour for a simple steroid shot. who knows what I have been exposed to sitting here for that long over something that takes 5 minutes 

Business response:

Katie-lynn, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Jefferson City 

Frequently asked questions about Fast Pace Health Urgent Care - Jefferson City, TN

How is Fast Pace Health Urgent Care - Jefferson City, TN rated?

Fast Pace Health Urgent Care - Jefferson City, TN has a 4.3 star rating with 1,371 reviews. 

When is Fast Pace Health Urgent Care - Jefferson City, TN open?

Fast Pace Health Urgent Care - Jefferson City, TN is open now. It will close at 5:00 p.m.