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Fast Pace Health Urgent Care - Jefferson City, TN

4.3

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Location details

277 E Broadway Blvd, Jefferson City, TN, 37760, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
4.31,371 reviews
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Jeremy Freeman's profile image
Jeremy Freeman 
6 years ago

Slow service and rude people 

Business response:

Jeremy Freeman, I'm very sorry to hear about your experience. Would you like to speak to patient services about the rude service? We strive to get to our patients quickly, but sometimes even our wait times increase. We hope to better and quickly serve you in the future. - customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406. - Fast Pace Urgent Care Clinic 

Brittany Green's profile image
Brittany Green 
6 years ago

The doctor I saw at the Morristown location was wonderful. I initially left a great review, until I received my bill. My insurance was charged $1,300. I didn’t receive an itemized statement, so I assumed this was a mistake. I called the billing department and was placed on hold. While I was on hold, I found out about a $99 self pay option. I asked the lady when she answered and she said yes, everything that was performed during my visit would have fallen under that $99 self pay option. When I asked why I wasn’t informed... read more

Business response:

We value our customers opinions and would like to thank you for bringing this to our attention. -- Fast Pace Urgent Care Clinic 

Kristen Makayla's profile image
Kristen Makayla 
6 years ago

I don’t know if it was the end of the day or what but the staff working here were so unfriendly! I went there because I had a rash, itching, swelled arms, and my throat felt like it was swelling up. I told the doctor all of this. When the doctor came into the room she didn’t even look at the rash or acknowledge any of my concerns she just kept saying it was so and so. I asked how do you know when you haven’t even looked at me you just walked in and said it’s this and said she was prescribing me some medicine. I was very poli... read more

Kelley Allen's profile image
Kelley Allen 
6 years ago

front desk was rude, nurse was rude. I over heard my test results being discussed in the hallway from my room. the only I dealt with that was plesent was the dr 

Business response:

We value our customers opinions and would like to thank you for bringing this to our attention. We will strive to improve and hope to serve you better in the future. -- Fast Pace Urgent Care Clinic 

Ashlee Newman's profile image
Ashlee Newman 
6 years ago

This place is an absolute joke! I went in 98% sure I was having a reaction to Amoxicillin, I go back the lady shines a light hardly even looking at it and says I have scabies and sent me on my way, first off you have to scrape and look at it under a microscope to diagnose that. Nobody would listen to me I knew what I was talking about. I don’t know where or how this woman got her degree. I’m not one to post negative anything but that right there is unprofessional you don’t false diagnosis someone because you close in 30 mins... read more

Elizabeth Jennings Ellis's profile image
Elizabeth Jennings Ellis 
6 years ago

Rude. I was just contacted by my daughters school about how rude Lisa was with them when they inquired about a typo on an excuse. Furthermore, I was told by Lisa if I “plead” my case with the doctor I could get my child’s absence excused from school after she tested positive for the flu. (She has missed the previous two days) When I asked the doctor to do so, she said we don’t DO that here. So basically I paid $100 to find out what I already knew and get a one day excuse. From now on I will be using my family doctor. Too man... read more

John Gayhart's profile image
John Gayhart 
7 years ago

First of all you could start by not hiring idiots. I've been waiting for drug test results for almost two weeks now because your idiot employee used the wrong paperwork and screwed up the coc. 

Business response:

We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience? 

Tyler Hoffman's profile image
Tyler Hoffman 
7 years ago
Jennifer Abner Cavanah's profile image
Jennifer Abner Cavanah 
recommend  Recommended
7 years ago

I have never been to an urgent care facility before today and I am just thankful that I did. I really felt awful. I was in and out at a quick pace. I Have a double ear infection, sinus infection and bronchitis. Once the steroid shot kicked in i feel soooo much better. I’m so thankful I didn’t have to wait the whole weekend feeling miserable. And it cost me the same as an office visit. 

Frequently asked questions about Fast Pace Health Urgent Care - Jefferson City, TN

How is Fast Pace Health Urgent Care - Jefferson City, TN rated?

Fast Pace Health Urgent Care - Jefferson City, TN has a 4.3 star rating with 1,371 reviews. 

When is Fast Pace Health Urgent Care - Jefferson City, TN open?

Fast Pace Health Urgent Care - Jefferson City, TN is open now. It will close at 5:00 p.m.