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Fast Pace Health Urgent Care - Jefferson City, TN
- Urgent Care
- Jefferson City, TN
About this business
Location details
277 E Broadway Blvd, Jefferson City, TN, 37760, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
They did good as usual. Made good decisions that helped me to get on the way to feeling better.
It was all very good. Everyone from front desk to Dr. was all very cordial, nice and made you feel welcomed. Dr and nurse were very knowledgeable and helpful. Will come back when need too.
Business response:
Billy, Thank you for your positive feedback and the five-star rating. We truly appreciate your support.
I needed to see if I had fluid in my lungs or around my heart. There was an X-ray machine but no tech. There is no ultrasound machine either. If I had had tabs taken to help identify my problem, I was told that it would be a week to get the results. “State of the art” and “Urgent Care” feel like false advertising. If you can’t afford a tech or lab pick up, then maybe change the name of the biz.
Business response:
Linda, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Very Gorgeous women who were very nice and professional. Other then that, I think it was a rip off to have to come in and pay 150.00 to have them call in a prescription for me
Business response:
David, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Julia when we entered was super sweet and greeted us with great big smile. When we were called back it was by Cynthia and she did not seem happy at all. She didn't say hi, she just told my daughter to get on the scale, then after telling her to step back, my daughter stepped off the scale and Cynthia acted seriously annoyed and was like "not off the scale I told you to step back." Well she's 11 and I thought the lady might be nicer since she was a child. Then when we got to the room she took vitals and asked us what were t... read more
Business response:
Avry, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
the receptionist was kind of rude and my doctor seemed like she would rather do anything else than to treat me.
Business response:
Chyanne, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
You did ok. Except I needed antibiotics and I didn’t receive any. I’m still sick with a bad sinus infection.
The staff was nice but unprofessional. The NP I saw was very nice and made sure to cover all bases. I noticed the staff thought it was hilarious that one lady who said she’d never be back isn’t coming back and were gossiping about it. The facility was NASTY back bathrooms were disgusting. I was also over charged. I was supposed to only be charged 35.00 co pay and front desk insisted it was 50… she was incorrect and wanted to charge as she wished. Highly dissatisfied.
Business response:
Sara, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
It was easy to register for an appointment, don’t feel that she properly understood my illness. I told them when I blew my nose that it was discolored which to me indicates an infection. She told me to continue doing what I was doing . She made it known that it was time for her to go home. I was seen on Thursday and it is now Sunday and I still have my infection. Not very pleased at all.
Frequently asked questions about Fast Pace Health Urgent Care - Jefferson City, TN
How is Fast Pace Health Urgent Care - Jefferson City, TN rated?
Fast Pace Health Urgent Care - Jefferson City, TN has a 4.3 star rating with 1,596 reviews.
When is Fast Pace Health Urgent Care - Jefferson City, TN open?
Fast Pace Health Urgent Care - Jefferson City, TN is open now. It will close at 8:00 p.m.