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Fast Pace Health Urgent Care - Knoxville, TN
- Urgent Care
- Knoxville, TN
About this business
Location details
13013 Kingston Pike, Knoxville, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The front desk attendant was so nice and helpful from the minute I walked in. The MA who took me back to the exam room was so nice and the NP was quick but to the point, had my prescription ready within minutes of leaving. Great experience all around.
Business response:
Holly, Thank you for your review! We value your input and encourage you to let us know about your future experiences with us. - Fast Pace Health - Farragut ⭐️😋🌟
Was in and out quickly was a great experience.
Business response:
Melissa, Thank you for the recommendation and kind words! We appreciate you! :) - Fast Pace Health - Farragut 💫⭐️🌟✨🔆💪
To my surprise, the Doctor that I was seen by actually treated me like a fellow human being and not a number. She took the time to listen and had compassion. Her name Jennifer Wilkins
Business response:
Thank you Jane for the positive review. We strive to provide you with a great experience on your health journey! #FastPaceHealthy - Fast Pace Health - Farragut 🏥🌟🌟🌟🌟🌟
This urgent care is the definition of everything wrong with profit-driven medicine. The doctor I saw was careless and negligent—she didn’t even bother to properly document my visit or the plan we discussed. She told me directly that if I wasn’t better in a few days, I should call and she’d send in a prescription. Simple enough, right? Except when I did exactly what she told me, the note “wasn’t in my chart,” and suddenly no one could help me. Their solution? For me to come back in and hand over another co-pay/coinsurance for... read more
Business response:
Regina, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
You receive top notch healthcare at Fast Pace Farragut! Your illness will be carefully determined and you’ll receive the help you need! Jeanie
I want to highly recommend Fast Pace Farragut for your urgent care. PA Jennifer Watkins is excellent! The nurses and office staff are also top notch. If you go there, you’ll be examined completely and diagnosed perfectly - completely cared for. Jeanie Worthington
Business response:
Jeanie thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥
The NP was great but there was nothing fast paced about this place. I created an appointment and did all my registration online and still waited over an hour to be seen. I was there for 2 hours.
Should be called ‘Slow Pace Health’ - took us over two and a half hours. The nurse practitioner Jennifer was awesome but the rest of the staff were very poor at managing expectations when it came to the wait times. Wish I could give them zero stars. We probably will never go back. (Note: I don’t know who helped us—we did not see name tags—so I picked the first name on the list below.)
Had to come in twice. First visit, I was testing for strep, covid, and flu with a positive strep test and was prescribed antibiotics. Came back in a few days later because the antibiotics weren’t working. I had to pay for another visit, just for Shelby to be frankly kind of rude and tell me she thought I had the flu. Didn’t retest or anything though, just said that’s what she thought, and if I continued to throw up the antibiotics, I may need to go to the hospital. She acted like I was an inconvenience to her… like I waaante... read more
Frequently asked questions about Fast Pace Health Urgent Care - Knoxville, TN
How is Fast Pace Health Urgent Care - Knoxville, TN rated?
Fast Pace Health Urgent Care - Knoxville, TN has a 4.7 star rating with 864 reviews.
When is Fast Pace Health Urgent Care - Knoxville, TN open?
Fast Pace Health Urgent Care - Knoxville, TN is open now. It will close at 8:00 p.m.