Fast Pace Health Urgent Care - Knoxville, TN

Regina G. 

on Birdeye

a month ago

This urgent care is the definition of everything wrong with profit-driven medicine. The doctor I saw was careless and negligent—she didn’t even bother to properly document my visit or the plan we discussed. She told me directly that if I wasn’t better in a few days, I should call and she’d send in a prescription. Simple enough, right? Except when I did exactly what she told me, the note “wasn’t in my chart,” and suddenly no one could help me. Their solution? For me to come back in and hand over another co-pay/coinsurance for... read more

Jeanie W. 

on Birdeye

8 months ago

You receive top notch healthcare at Fast Pace Farragut! Your illness will be carefully determined and you’ll receive the help you need! Jeanie 

Jeanie W. 

on Birdeye

8 months ago

I want to highly recommend Fast Pace Farragut for your urgent care. PA Jennifer Watkins is excellent! The nurses and office staff are also top notch. If you go there, you’ll be examined completely and diagnosed perfectly - completely cared for. Jeanie Worthington 

Rhyan T. 

on Birdeye

8 months ago

The NP was great but there was nothing fast paced about this place. I created an appointment and did all my registration online and still waited over an hour to be seen. I was there for 2 hours. 

Zachary S. 

on Birdeye

10 months ago

Should be called ‘Slow Pace Health’ - took us over two and a half hours. The nurse practitioner Jennifer was awesome but the rest of the staff were very poor at managing expectations when it came to the wait times. Wish I could give them zero stars. We probably will never go back. (Note: I don’t know who helped us—we did not see name tags—so I picked the first name on the list below.) 

Sarah B. 

on Birdeye

a year ago

Had to come in twice. First visit, I was testing for strep, covid, and flu with a positive strep test and was prescribed antibiotics. Came back in a few days later because the antibiotics weren’t working. I had to pay for another visit, just for Shelby to be frankly kind of rude and tell me she thought I had the flu. Didn’t retest or anything though, just said that’s what she thought, and if I continued to throw up the antibiotics, I may need to go to the hospital. She acted like I was an inconvenience to her… like I waaante... read more

Tara W. 

on Birdeye

a year ago

I checked in at 10:45 did not get called back till 2:30ish. Ridiculously slow. 

Gretchen R. 

on Birdeye

a year ago

What’s the point of making an appointment if they are going to take walkins before you. That is an awful concept and very unfair. I will never go back because of this. Perhaps you should only allot so many appointments throughout the day and then do a more walkin clinic approach. Appointments are worthless if you are waiting 30+ minutes after a walk in. 

rudy h. 

on Birdeye

a year ago

this place puts you on ignore when you call and they cannot be that busy. I understand they make you an appointment and see you later in the day. so the service is terrible when you try to talk live with someone. Its always a red flag when you cannot get through to talk to someone in a timely manner. Thats what happens when you try to go to a big corporate owned clinic. They are clearly too busy to serve people in a timely manner. An awful clinic from the get go.