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Fast Pace Health Urgent Care - Olive Branch, MS
- Urgent Care
- Olive Branch, MS
About this business
Location details
6244 MS-305, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The Doctor was great.. my complaint cones from the fact that I filled out all the paper work and paid my copay. I then got notice that I had an outstanding balance. After multiple phone calls to Redimed and my insurance company, I discovered that they charged me for a Mental Evaluation . I went in for an infection in my finger And when I questioned it I was told that it was in the paper work I filled out and was chargeable! They are padding their bill so I won't be going back. I canceled my follow up appointment and will g... read more
Business response:
Dore, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Great! Only criticism I have is I was called to the front desk, no hello, no how are you doing, just you have a copay. Customer service means a lot.
Business response:
April, we pride ourselves on our quality service and the high-quality standards we strive to maintain. Can we connect with you to discuss your experience? Please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The service was awesome and professional!!
Rude staff with terrible attitudes
Business response:
Robert, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
You guy’s did an awesome job! The serve was great and waiting time was fast
Business response:
Rotarsher, Thanks for the recommendation!
Every one was great in Olivebranch they took care of of me
Business response:
Rosalind, Thank you for your positive feedback and the five-star rating. We truly appreciate your support.
Yesterday was my 5th visit to Fast Pace. The past visits have all been pleasant. Yesterday was far from that. The wait was incredibly long and I totally understand that I was not the only patient at the clinic. But when all you can hear from the staff is laughing and joking around in the back, you do not feel like a priority. After waiting for an hour and a half, I was finally admitted to the exam room to seek help for the case of poison ivy that I still have on my face. Only to be told that by the NP that Fast Pace was out ... read more
Business response:
Joel, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Waited a long time even though I checked in on line. Dr listened to my symptoms. They were sore throat, earache and deep chest congestion. She never looked in my mouth or ears. She called in cough medicine
Waiting room was hot. Waited way too long just for a drug screen. Who decided to use and iPad to sign in just to get a link sent to your phone to continue registering? Simplify the check in process and expedite the process for pre employment drug screens.
Frequently asked questions about Fast Pace Health Urgent Care - Olive Branch, MS
How is Fast Pace Health Urgent Care - Olive Branch, MS rated?
Fast Pace Health Urgent Care - Olive Branch, MS has a 4.3 star rating with 1,176 reviews.
When is Fast Pace Health Urgent Care - Olive Branch, MS open?
Fast Pace Health Urgent Care - Olive Branch, MS is open now. It will close at 8:00 p.m.