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Fast Pace Health Urgent Care - Olive Branch, MS
- Urgent Care
- Olive Branch, MS
About this business
Location details
6244 MS-305, Olive Branch, MS, 38654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Very thorough and suggestive. Everyone was nice and informative. Did not have to wait very long.
Business response:
Angie, thank you for the positive review. We look forward to being able to help you in the future. Stay #fastpacehealthy
I had no idea you could book ahead so I got there as they opened only to be met with an hour and a half wait.
Business response:
Wendy, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Provider was wonderful the wait is horrible
Well, I am the parent of a patient . I had to bring her because she does not drive . The office did not open up until after 8 AM even though it was printed on the doors that that is the opening time. I observed and others that were in the waiting area of conversations from the staff in the back. I made an appointment for my daughter to do a follow up of her labs and also I had mentioned to the front desk when I made the appointment that she need to be seen by the doctor because she has some issues going on. So when we go to ... read more
Business response:
Mckenzie, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Coming to this clinic was a waste of time. They had no imaging equipment or the ability to order images that were needed to diagnose and pinpoint my daughter’s complaints. I had already done all of the things the NP recommended. Furthermore I was advised to take my daughter to the emergency room to rule out a more serious condition since Fast Pace was absent an Xray and KUB services. That was why I brought her to Urgent Care!! I am going to request to be reimbursed for my $25 co pay.
Business response:
Lauren, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I made an appointment for 230 but since they took walk ins I arrived at 130 hoping to be seen earlier. Instead I wasn’t seen until somewhere in the 3oclock hour. Which felt like forever when you feel like crap. There were 6 people already waiting and the line wasn’t moving fast enough. Once I made it to the back it went faster. Maybe 30 minutes. The nurse and staff was nice but they need to manage time more efficiently.
Business response:
Lisa, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Basically was told I wouldn’t get a Sinus Cocktail if I didn’t do a Covid Tedt. Took Covid Test was negative still wouldn’t give me a sinus cocktail. I have the same issue for thirty years, I get a sinus cocktail basically 2 a year,ONLY THING that works!
Business response:
Michael, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Good overall care, longer than expected wait time.
Business response:
Marvin, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The Doctor was great.. my complaint cones from the fact that I filled out all the paper work and paid my copay. I then got notice that I had an outstanding balance. After multiple phone calls to Redimed and my insurance company, I discovered that they charged me for a Mental Evaluation . I went in for an infection in my finger And when I questioned it I was told that it was in the paper work I filled out and was chargeable! They are padding their bill so I won't be going back. I canceled my follow up appointment and will g... read more
Business response:
Dore, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Olive Branch, MS
How is Fast Pace Health Urgent Care - Olive Branch, MS rated?
Fast Pace Health Urgent Care - Olive Branch, MS has a 4.3 star rating with 1,341 reviews.
When is Fast Pace Health Urgent Care - Olive Branch, MS open?
Fast Pace Health Urgent Care - Olive Branch, MS is open now. It will close at 8:00 p.m.