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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I have no complaints about my visit
Business response:
Dennis, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The employees seem to have a desire to rush through as many people as possible as fast as possible. I felt as though any concerns I had were not addressed. When I arrived I was prompted with a price, I stated I understood and accepted it. Was told to give ID and I did. I was directed to fill out a form online and that would could as signing it. My ID was not returned for about 20 minutes and I was only told "I will finish putting in your information for you." This implies that this person had too much work and hadn't gotte... read more
Business response:
Claude, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
You did fine but the medicine's not working
It was pointless.
Business response:
Jermiracle, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Very unprofessional. Receptionist was taking phone calls while I was standing at the desk stating there was a wait while other workers in the back was telling her to up the wait time. Receptionist also answered her personal phone to deal with personal business in the midst of helping me. Also a waste of time , while I put my reason for being there through the check in process ( UC ), the doctor proceeded to wait until I got a room and vitals done to tell me she doesn’t work with UC patients. When I walked out and dismissed m... read more
Business response:
Arianna, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I paid 150 I took my son with vomiting they didn't check him they just passed me to the room to tell me that they couldn't give him anything to keep him with liquids
Business response:
Jared, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Everyone is great and nice but you really need to clean the waiting room and the windows inside and out , it makes you wonder if everything is actually sanitary, I usely want go back to doctor offices that are not cleaned
Scheduled an apt online for 0800 when the clinic opens, the provider was the only one there - she pulled me back around 0840 after someone had reached out to me via text to confirm my insurance card & im assuming got me checked in. The provider stated she apologized, she was frustrated that she was the only one scheduled and running the clinic completely by herself. I sat in the lobby from 0800-0840 with no one saying a word to me, no one at the front desk & no MA or clinical staff other than the provider. The provider herse... read more
Business response:
Kayla, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Four people in front of me and still had to wait well over and hour. When I asked what was taking so long the provider rudely said yah im working..
Business response:
Kenneth, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 255 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open at 8:00 a.m.