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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
The wait is way too long even when you have appointment times to choose from. Maybe you should do strictly walk ins if you can’t see patients around their scheduled time. 3 hours from scheduled time is excessive!! When you are sick you sure don’t feel like sitting on the waiting room for that long of a time waiting!!
Business response:
Samuel, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Staff friendly and professional. Misleading to schedule an appointment and walk in to learn that at 1000 there is already a two hour wait. Why allow patients to continue to schedule if you are short staffed and know you will be that far behind. Had I known the wait would be that long, I could have gone to a different urgent care.
Business response:
Janice, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I don't know how I sounded good when taking deep breaths when I can hear the cloggeness my self Cough syrup was very expensive but did not work. I am not feeling any better I believe I was given the wrong medicine not working
Business response:
Dale, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
They took me in at 7:30 after going to 2 other immediate care that wouldn’t take people after 7 and they got me in and out quick and were very helpful
All good. Thanks
Providers took their time to see what the problem was. They were very helpful in managing my pain
The PA and staff were kind and professional. It did take quite a while to be seen, even though an appointment was set up online. They are seemingly short staffed, and this caused us to have to wait for another hour once we got inside the room before the attendant came in.
Business response:
Rita, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I made an appointment online for 10:37am. I arrived about 10:27am. The door was locked, but people were inside. Nobody opened the door. I got in when a patient left & Then got in line to let them know I registered online. (None of this worth my time, as it took until just until after 12 noon to get into a room & see a physician) While it’s important to see the doc, you don’t want to waste time. I was told I would get in close to my registration. An hour after the doc had done her initial assessment, I got curious as to why ... read more
Business response:
Marsha, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I over heard them say there way no x-ray tech in and I knew I needed one and probably labs. They told me to stay anyways. Once I saw the NP, I was immediately told to go to the ER. So I paid $50 for someone to tell me to go to the ER because I needed an x-ray and labs. Complete disappointment. Won't go back.
Business response:
Ashley, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 398 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open on Monday at 8:00 a.m.