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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I made an appointment online for 10:37am. I arrived about 10:27am. The door was locked, but people were inside. Nobody opened the door. I got in when a patient left & Then got in line to let them know I registered online. (None of this worth my time, as it took until just until after 12 noon to get into a room & see a physician) While it’s important to see the doc, you don’t want to waste time. I was told I would get in close to my registration. An hour after the doc had done her initial assessment, I got curious as to why ... read more
Business response:
Marsha, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I over heard them say there way no x-ray tech in and I knew I needed one and probably labs. They told me to stay anyways. Once I saw the NP, I was immediately told to go to the ER. So I paid $50 for someone to tell me to go to the ER because I needed an x-ray and labs. Complete disappointment. Won't go back.
Business response:
Ashley, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Check in was easy and fast. NP was pretty good. Only reason I gave three stars was because my phone call wasn’t returned promptly with lab results.
Business response:
Ranesia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Horrible, received no help from the PA on duty!! I will never return again, I wasn't even offered to refund my copay!
Business response:
John, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Took quite a sometime and assistant wasn’t knowledgeable
Business response:
Jamyala, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Goood and fast
Business response:
Xavier, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I liked that I got in quick. However, I am at 3 days since my visit. Haven’t guests anything about my nose swab. I have been suffering from a cough, congestion and hacking up mucus. I what it feels like to have a sinus infection and was told it is not a sinus infection. I was given a prescription for Flonase and told to get over the counter meds. I was told to come back if it doesn’t go away. I do not want to pay another co-pay so I can get a prescription for antibiotics that I should have gotten the first time.
Business response:
Melinda, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The worst urgent care experience. Would NOT recommend. There are extremely long wait times even if you register online, and the on-site testing is not effective. Despite what they promise, no follow up is given for patient tests even after three attempts with the provider. Absolutely awful!
Business response:
Kim, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Everyone had terrible patient service. No kindness On anyone’s part. Didn’t seem to care that I was sick. Treated me without dignity or respect almost disdain. It was the weirdest experience. I don’t plan on using their services again unless I have to.
Business response:
Jacqueline, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 355 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open tomorrow at 8:00 a.m.