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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Very unprofessional. Receptionist was taking phone calls while I was standing at the desk stating there was a wait while other workers in the back was telling her to up the wait time. Receptionist also answered her personal phone to deal with personal business in the midst of helping me. Also a waste of time , while I put my reason for being there through the check in process ( UC ), the doctor proceeded to wait until I got a room and vitals done to tell me she doesn’t work with UC patients. When I walked out and dismissed m... read more
Business response:
Arianna, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
I paid 150 I took my son with vomiting they didn't check him they just passed me to the room to tell me that they couldn't give him anything to keep him with liquids
Business response:
Jared, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Everyone is great and nice but you really need to clean the waiting room and the windows inside and out , it makes you wonder if everything is actually sanitary, I usely want go back to doctor offices that are not cleaned
Scheduled an apt online for 0800 when the clinic opens, the provider was the only one there - she pulled me back around 0840 after someone had reached out to me via text to confirm my insurance card & im assuming got me checked in. The provider stated she apologized, she was frustrated that she was the only one scheduled and running the clinic completely by herself. I sat in the lobby from 0800-0840 with no one saying a word to me, no one at the front desk & no MA or clinical staff other than the provider. The provider herse... read more
Business response:
Kayla, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Four people in front of me and still had to wait well over and hour. When I asked what was taking so long the provider rudely said yah im working..
Business response:
Kenneth, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I believe l needed a xray because my chest was hurting and l could hear the rattled in my chest,the person on duty didn't check out my breathing either and l had a terrible cough.
Business response:
Carolyn, we pride ourselves on our quality service and the high-quality standards we try to maintain. If you wish to continue the discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
They only took my blood pressure and gave me some cough syrup that said it I got thyroid and high blood pressure it could cause problems with on my paperwork I take 2 blood pressure meds and thyroid medicine. I end up going back to immediate care by the hospital they gave me some amoxicillin and steroids and a inhaler in was wheezing so bad I'm in the right direction of getting better
Business response:
Shawntoya, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The website stated that I needed to call or chat with a representative to find out what insurances are accepted. It was 5 am in the morning and wasn’t able to get in contact with anyone. Not knowing if my insurance would be accepted, I did not want to make an appointment. I decided to wait until the office opened to call them directly. Once the office opened, I called multiple times before getting a hold of someone. Once my call was answered, the young lady who answered the phone had an awful tone. I asked if I could schedul... read more
Business response:
Odilia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
1. I made an online appointment for 8:38am. I wasn't seen until after 10:30am. 2. When I did make it back to the patient room to be examined, the provider came in and said, "Hello, Donna. Your test results were negative." I told her my name isn't Donna and she shrugged her shoulders and said, "Sorry about that.", and asked did I have any questions. 3. The medical box that is located in the examining room where they dispose of needles, had sizable drops of blood on the outside of the box. Furthermore, trash cans were full fr... read more
Business response:
Rebecca, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 355 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open tomorrow at 8:00 a.m.