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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The doctor would not listen to me when I told her I did not have the flu. Yes I tested positive for the flu but did not present with any of the major symptoms of the flu. No fever, body aches, or chills.. She wrote me a script for tammi-flu which I did not want or need. And she totally ignored my ear infection and refused to write me a script for antibiotics which is what I did need. She said tammi-flu and antibiotics did not work well together. The research I did after leaving your clinic says nothing to support that. I had... read more
Business response:
Jack, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I took my 7-month-old grandchild there last night and she was tested positive for the flu went to Walgreens to pick up the prescription waited an hour waiting on the prescription the prescription never came they closed at 7:00 even though their hours stayed there open until 8:00 and never got the prescription called many times trying to get up with someone to get the prescription for this baby and couldn't went back this morning at 8:00 and they are still closed says that they're only closed for New Year's Day and they shoul... read more
Business response:
Mallory, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The wait is way too long even when you have appointment times to choose from. Maybe you should do strictly walk ins if you can’t see patients around their scheduled time. 3 hours from scheduled time is excessive!! When you are sick you sure don’t feel like sitting on the waiting room for that long of a time waiting!!
Business response:
Samuel, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Staff friendly and professional. Misleading to schedule an appointment and walk in to learn that at 1000 there is already a two hour wait. Why allow patients to continue to schedule if you are short staffed and know you will be that far behind. Had I known the wait would be that long, I could have gone to a different urgent care.
Business response:
Janice, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I don't know how I sounded good when taking deep breaths when I can hear the cloggeness my self Cough syrup was very expensive but did not work. I am not feeling any better I believe I was given the wrong medicine not working
Business response:
Dale, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
They took me in at 7:30 after going to 2 other immediate care that wouldn’t take people after 7 and they got me in and out quick and were very helpful
All good. Thanks
Providers took their time to see what the problem was. They were very helpful in managing my pain
The PA and staff were kind and professional. It did take quite a while to be seen, even though an appointment was set up online. They are seemingly short staffed, and this caused us to have to wait for another hour once we got inside the room before the attendant came in.
Business response:
Rita, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 355 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open tomorrow at 8:00 a.m.