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Fast Pace Health Urgent Care - Wilson, NC
- Wilson, NC
About this business
Location details
2209 Nash Street North West, Wilson, NC, 27896, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I believe l needed a xray because my chest was hurting and l could hear the rattled in my chest,the person on duty didn't check out my breathing either and l had a terrible cough.
Business response:
Carolyn, we pride ourselves on our quality service and the high-quality standards we try to maintain. If you wish to continue the discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
They only took my blood pressure and gave me some cough syrup that said it I got thyroid and high blood pressure it could cause problems with on my paperwork I take 2 blood pressure meds and thyroid medicine. I end up going back to immediate care by the hospital they gave me some amoxicillin and steroids and a inhaler in was wheezing so bad I'm in the right direction of getting better
Business response:
Shawntoya, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The website stated that I needed to call or chat with a representative to find out what insurances are accepted. It was 5 am in the morning and wasn’t able to get in contact with anyone. Not knowing if my insurance would be accepted, I did not want to make an appointment. I decided to wait until the office opened to call them directly. Once the office opened, I called multiple times before getting a hold of someone. Once my call was answered, the young lady who answered the phone had an awful tone. I asked if I could schedul... read more
Business response:
Odilia, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
1. I made an online appointment for 8:38am. I wasn't seen until after 10:30am. 2. When I did make it back to the patient room to be examined, the provider came in and said, "Hello, Donna. Your test results were negative." I told her my name isn't Donna and she shrugged her shoulders and said, "Sorry about that.", and asked did I have any questions. 3. The medical box that is located in the examining room where they dispose of needles, had sizable drops of blood on the outside of the box. Furthermore, trash cans were full fr... read more
Business response:
Rebecca, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The doctor would not listen to me when I told her I did not have the flu. Yes I tested positive for the flu but did not present with any of the major symptoms of the flu. No fever, body aches, or chills.. She wrote me a script for tammi-flu which I did not want or need. And she totally ignored my ear infection and refused to write me a script for antibiotics which is what I did need. She said tammi-flu and antibiotics did not work well together. The research I did after leaving your clinic says nothing to support that. I had... read more
Business response:
Jack, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I took my 7-month-old grandchild there last night and she was tested positive for the flu went to Walgreens to pick up the prescription waited an hour waiting on the prescription the prescription never came they closed at 7:00 even though their hours stayed there open until 8:00 and never got the prescription called many times trying to get up with someone to get the prescription for this baby and couldn't went back this morning at 8:00 and they are still closed says that they're only closed for New Year's Day and they shoul... read more
Business response:
Mallory, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The wait is way too long even when you have appointment times to choose from. Maybe you should do strictly walk ins if you can’t see patients around their scheduled time. 3 hours from scheduled time is excessive!! When you are sick you sure don’t feel like sitting on the waiting room for that long of a time waiting!!
Business response:
Samuel, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Staff friendly and professional. Misleading to schedule an appointment and walk in to learn that at 1000 there is already a two hour wait. Why allow patients to continue to schedule if you are short staffed and know you will be that far behind. Had I known the wait would be that long, I could have gone to a different urgent care.
Business response:
Janice, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
I don't know how I sounded good when taking deep breaths when I can hear the cloggeness my self Cough syrup was very expensive but did not work. I am not feeling any better I believe I was given the wrong medicine not working
Business response:
Dale, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Wilson, NC
How is Fast Pace Health Urgent Care - Wilson, NC rated?
Fast Pace Health Urgent Care - Wilson, NC has a 4.5 star rating with 255 reviews.
When is Fast Pace Health Urgent Care - Wilson, NC open?
Fast Pace Health Urgent Care - Wilson, NC is closed now. It will open at 8:00 a.m.